Project Manager Management
Resume:
DAVID SILVESTRI, PMP
**** * ******** **** #**** *61. 271. 8211
Sunrise, FL 33323 **********@*****.***
SUMMARY
Senior Project Manager with demonstrated success in technology planning and execution to support strategic business objectives. Recognized for implementing technology direction, standards, development processes and initiatives that generate multi-million dollar impacts, increase revenue and reduce cost with highest application availabilities. External applications are used by up to 10,000 users in 2,400 dealerships. Proven track record of transforming disparate resources into high value, strategically focused development teams through vision-inspired leadership and successful management of teams with team members across multiple locations.
Named as 2008 Service Award Winner one of the top 5 associates out of over 1500
Expertise includes:
Application Development and Support
Business Process Re-engineering (BPR)
Business and Technology Alignment
Strategic Technology Planning
Team Leadership and Mentoring
Enterprise Project Management
PROFESSIONAL EXPERIENCE
Parallon Technical Solutions, Sunrise, FL March 2015 – Present
Parallon helps hospitals design and implement a strategic technology roadmap to succeed in the rapidly evolving healthcare IT environment. We partner with you to: reduce implementation time, save and avoid costs, mitigate risks and build a technology infrastructure that will take your organization into the future of healthcare.
Senior Technical Project Manager
Serving as a Senior Technical Project Manager I am responsible for several different technical areas including application support, infrastructure configuration and end to end client integrations and support.
I am responsible for up to 10 major project and programs various project for the Integrated Staffing and Scheduling application suite and infrastructure support.
Program/Project Deliverables include:
Managing program/project budgets of over $5MM
Funding requests for new projects
Status reporting to senior level executives
W2K3 server upgrades and retirement
Network bandwidth monitoring
Firewall rule submissions
FTP server setup
Roll-out Strategies
Architecture Design
Security and Compliance Analysis
Integration Strategies to core client systems
End User Training
Transition Support
Communication Plans and Support Documentation
Client interaction
First Data Corporation, Coral Springs, FL March 2013 – March 2015
First Data Corporation is a global payment processing company with over 30,000 employees worldwide headquartered in Atlanta, Georgia. First Data is a provider of electronic commerce and payment solutions. The company's portfolio includes merchant transaction processing services; credit, debit, private-label,gift, payroll and other prepaid card offerings; fraud protection and authentication solutions, credit reporting agency services (through First Data Merchant Services Corporation); electronic check acceptance services through TeleCheck; as well as Internet commerce and mobile payment solutions. The company's STAR Network offers PIN-secured debit acceptance at ATM and retail locations..
Senior Project Manager
Serving as a Senior Project Manager in the Retail and Alliance division to run projects to support enterprise caliber First Data clients such as Wal-Mart, 7-11, Sears and others as well as the implementation of large financial intuitions on First Data products delivering on time and within budget and according to PMO standards and best practices.
I am responsible for up to 8 major project and programs various project for the Debit, Pre-Paid, Credit and customer service product lines.
Program/Project Deliverables include:
Managing program/project budgets of over $5MM to over $150MM
Funding requests for new projects
Status reporting to senior level executives
Supervise team of 8 senior project managers
Roll-out Strategy
Architecture Design
Security and Compliance Analysis
Integration Strategies to core client systems
End User Training
Transition Support
Communication Plans and Support Documentation
Client interaction
Travel to Client Sites
Tyco Integrated Security, Boca Raton, FL October 2012 – March 2013
Tyco IS is a leader in the commercial and government security monitoring. Tyco IS services large commercial establishments such as WalMart, Large Mall chains and top secret government facilities. Their surveillance includes intrusion detection, fire detection and video and voice recording upon a complex infrastructure with state of the art monitoring software.
Program Manager (Contract)
ADT once a division of Tyco corporate has split from Tyco and is now a wholly owned company. Based on the separation all of the infrastructure supporting Voice, Network, Applications including Data Warehouse and Office relocations and migrations need to be separated by either creating new infrastructure or migrating to existing infrastructure and hosting for corporate applications.
I am responsible for 3 major programs and various project for the Network, Voice and Infrastructure supporting Real Estate locations.
Program Deliverables include:
Managing program/project budgets of over $5MM
Funding requests for new projects
Status reporting to senior level executives
Supervise team of 6 senior project managers
Roll-out Strategy
Architecture Design
SSO Analysis
Infrastructure Design
End User Training
Transition Support
Communication Plans and Support Documentation
MacNeill Group, Sunrise, FL June 2012 –September 2012
MacNeill is the partner of choice for independent insurance agents across the South. With top rated markets and a culture focused on service and innovation, we feature a full complement of products in commercial, personal, transportation and flood in underwriting, policy management and servicing
Implementation Project Manager (Contract)
Project Management services for the implementation of the new version of the ImageRight application including a new reporting data warehouse and a data center re-location for required infrastructure and Continuity Planning.
Application supports several hundred users across multiple geographic regions and clients as Citizen’s Insurance, Southern Oaks and other large insurance providers
Project Deliverables include:
Application Analysis
Supervise team of 6 resources
Roll-out Strategy
Architecture Design
SSO Analysis
Infrastructure Design
End User Training
Transition Support
Communication Plans and Support Documentation
JDL Technologies, Fort Lauderdale, FL December 2011 – July 2012
JDL is a leader in engineering and technology services specializing in Virtualization, Network Services, Managed Services and Converged Infrastructure. JDL works with several companies in the south Florida region and also provides project management for data center migrations and other such technical project.
Technical Project Manager (Contract)
Project Management services for the implementation of a CITRIX XenDesk project and Single Sign On (SSO) for several hundred applications and users.
Technical Project Manager (Contract)
Project Management services for a Control Release rollout of a new multi-tier version of an existing product that supports medical and clinical data capture for large medical clinic operations and produces reports to support collaborative medicine diagnosis.
Project Deliverables include:
Application Analysis
Architecture Design
SSO Analysis
Infrastructure Design
End User Training
Transition Support
Control Release Client Management
Implementation Testing
Communication Plans and Support Documentation
itMD, Miami, FL December 2011 – April 2012
itMD builds and markets a Medical Imaging Collaboration application as a SaaS and private cloud implementation to support the ongoing and upcoming requirements of government mandated meaningful use and timely access of Health Information. The application allows both patients and physicians to share and view medical images securely in a HIPAA secured environment eliminating the need for CD’s or printed reports
Director of Client Services (Contract)
Responsible for establishing policies and procedures for managing new and current client implementations
Coordination of release schedules with application development management
Participate on Change Control Board for Product Roadmap
Establish implementation plans for new clients
Conduct training for clients on new use cases and itMD workflow
Work with clients to understand business process and recommend BPR to coincide with itMD application
Reviewing defect logs to prioritize defect severity for release
Participate on RFP submission for new client prospects
Stay abreast of government regulations regarding sharing on sensitive data (HIPAA)
Stay abreast of government regulations regarding Timely Access of PHR data and HIE (ONCHIT)
Project planning and status reporting
Technical Environment – JAVA/PostGRESQL
Vitalz, Miami, FL May 2011 – December 2011
Vitalz builds and markets a Patient and Provider Personal Heath Record Portal application as a SaaS to support the ongoing and upcoming requirements of government mandated meaningful use and timely access of Health Information.
Project Management and Application Development Management (Contract)
Responsible for onshore and offshore application development and relapse management for new versions of the portal applications.
Coordination of release schedules with client project management
Work with 3rd party partners for integration and data integrity
Manage both onshore and offshore development teams
Responsible for reviewing designs that they are consistent with requirements
Reviewing defect logs to prioritize defect severity for release
Capacity planning for team resources to determine work load balancing and release schedules
Stay abreast of government regulations regarding sharing on sensitive data (HIPAA)
Stay abreast of government regulations regarding Timely Access of PHR data and HIE (ONCHIT)
All project planning and status reporting
Technical Environment – Microsoft .NET, C#, SQL2008, SOA/WCF, TFS
IT Staffing Recruiter October 2010 – May 2011
Working as independent IT Staffing recruiter to place IT professionals in full time and contract jobs for nationally recognized companies
JM FAMILY ENTERPRISES, Deerfield Beach, FL December 2000 – October 2010
JM Family is a $12B organization and is the largest private distributor of Toyotas in the world. Consistently ranked on Forbes top 100 best companies to work for and ranked in the top of the InformationWeek and Computerworld surveys as one of the top IT shops in the country.
Manager of Application Development for Corporate Systems
Led team of 9 associates following largest corporate restructure in company history where all previous management in department was impacted. Through innovation and establishment of processes transformed associates supporting company financial systems and human resource and payroll systems into collaborative cohesive teams.
Served as technical lead for $5.5MM project to move Lawson Financial application to hosted and managed services environment. System has over 1100 custom programs, 70+ direct interfaces and over 300 data transmissions to financial institutions and partners. Teams geographically based across US.
Documented “as-is” system architecture for Lawson Financial systems and created roadmap to align technologies with company strategic architecture direction including use of web services and service bus technologies.
Managed large project to implement a Electronic Medical Records (EMR) system for the JM Family Enterprises Medical Services group consisting of 6 General Practitioner Physicians and 10 Nurses across 4 geographic locations and over 4000 associates with complex integration to EEG/EKG, ultrasound devices and prescription ordering systems including network design and implementation working directly with Medical Services Physicians and staff
Created and established processes to develop designs including peer reviews and templates fostering team approach to technology decisions within team. Focus on reducing technology stack and code reusability where appropriate.
Established processes for application support relying on meetings with business analysts to assess priorities of enhancements and consistent use of our ticketing systems to ensure proper documentation of work in progress
Accountable for round the clock 24/7/365 support of core applications.
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX
Product Manager JM&A Systems
Managed team of 6 associates working directly with business operations understanding strategic initiatives, BPR and support requirements for operational users and dealers matching their business needs to technology solutions. Drove product direction for all dealer facing tools and applications supporting contract entry, pricing applications, and product rate quoting through dealerships and end customer.
Participated in monthly senior management sessions reviewing several multi-million dollar project and support budgets and discussing future business objectives and technology enhancements.
Developed and supported Product Roadmap for several products which were used by over 10,000 users across the United States in 2,300 dealerships
Represented the IT Organization in annual Product Advisory Council meeting to dealer field committee discussing new product functionality requirements and feedback from dealer users.
Sat on project board during largest price change in history resulting in over 600M price points for online dealer based rating engine requiring sub-second response time for up to 10,000 users across 2,400 dealerships.
Developing business and technical requirements for system enhancements and large projects.
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX
Manager of Application Development JM&A Systems
Led team of 9 associates developing and supporting all core distributed applications for JM&A business group. Responsible for mentoring and developing team in current distributed technologies and frameworks to reduce technology stack and optimize application development
Assessed skills of each team member and realigned team structure based on team strengths and brought in senior level technical resources where needed.
Redesigned development and work prioritization processes and imposed standards and code re-usability increasing efficiency of team and time to production by 20%.
Reduced code defects and implementation issues by 40% through new development processes
Managed teams across multiple geographic locations including off shore.
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX
Manager Distributed Technology Competency Center
Led resource pool based team of 33 associates allocated to various project teams and support teams. Responsible for training and mentoring development of team consistent with JM Family architecture and technology directions.
Sat on company project board discussing project statuses and resource requirements for current and upcoming projects to ensure proper staffing for project requirements and managed vendor pools for additional staffing where needed.
Established training programs for team and special projects to support organization during down time between projects.
Managed teams across multiple geographic locations
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
Technical environment Microsoft .NET Framework, JAVA/J2EE, SOA, ORACLE, DB2, UNIX/AIX, SharePoint 2008, IBM Mainframe, INTEL, VMWARE, LINUX
Technical Project Manager
Served as part of technical project management team leading development teams, integration teams and infrastructure teams in support of large scale enterprise projects on several technical platforms
Led technical project team of 16 to implement Lawson financial systems replacing incumbent system of over 15 years. Project budget for technical implementation was over $12M and project was delivered on time and within budget.
Led technical project team of 8 to implement Microsoft based enterprise framework for error handling, content management and deployment, security and application integration for corporate dealer portal supporting up to 3,000 dealerships with up to 12,000 users teams based across multiple geographic locations
Led project team of 4 to implement Electronic Medical Claims (EMC) using Electronic Data Interchange (EDI) Optical Character Recognition (OCR) and Electronic Explanation of Benefits (EOB) supporting physicians and hospitals under the JM Family Beechstreet and CIGNA insurance coverage working directly as project lead and business analyst to Corporate Claims group
PRIOR WORK HISTORY:
REXALL SHOWCASE INTERNATIONAL, Boca Raton, FL
Director of Internet Technologies
Led team of 6 developers recreating e-commerce storefront for pyramid based distributors and end consumers. Website was re-written from ASP based pages to integrated n-tiered application.
Technical environment Microsoft DNA Framework, Microsoft SQL 2000, INTEL
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
PERFUMANIA, Miami, FL
Director of MIS
Managed all aspects of data center operations and development including a staff of 6 supporting over 300 retail stores and internet e-commerce site. Successfully implemented upgrades to core distribution applications and point of sale devices in support of Y2K initiatives.
Technical environment Microsoft DNA Framework, IBM AS/400, INTEL
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
OCWEN FINANCIAL CORPORATION, West Palm Beach, FL
Director of Corporate and Loan Servicing Systems
Managed team of 10 developers supporting Corporate and Loan Servicing systems encompassing development and support for system availability. Led effort for Y2K compliance supporting FDIC regulations and developed home equity and credit card program.
Responsible for staffing and recruiting of all department staffs both independently and working with staffing agencies
Technical environment IBM AS/400, INTEL, SYBASE
HBO and Company, Orlando, FL
Product and Development Manager
Managed development teams and responsible for product development for Electronic Medical Claims systems (EMC), Admissions and Clinical systems and Hospital UB92 and HCFA1500 billing support
Led teams of up to 15 developers maintaining the product lines for all aspects of Hospital Information Systems and sat on the product advisory board determining product functionality, new releases and schedules and application of emerging technologies supporting over 1500 hospital clients
Responsible for 25 hospital groups and 10 individual hospitals as account manager as business analyst performing system design implementation and configuration and worked directly with clients matching their business and functional needs to new products, product enhancements or soft configuration
CERTIFICATIONS AND TRAINING
Top 5 JM Family Service Award recipient 2008
Nominations for JM Family Service Award 2001-2008
Project Management Professional (PMP) 2003
Capability Maturity Model Integration (CMMI) 2002
Microsoft .NET Framework Developer Tour 2001
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