office clerk

HELENA M. TAYLOR

*** ***** ******

Warminster, PA 18974

215-***-**** (home)

267-***-**** (cell)

January-June 2015- Temporary Office File Clerk

Office Team 215-***-****

Bucks County Intermediate Unit #22

705 N Shady Retreat Road, Doylestown Pa 18901

Skills – Excellent organizational and record keeping skills to manage Health Insurance Portability and Accountability Act (HIPAA) and Personally Identifiable Information (PII), security, and compliance.

Office Duties: maintained classified medical files, provided records filing, answered phone calls, scanned and copied HIPPA/PII media (soft and hard copy), and provided general office support while Unit was understaffed.

May 1990-December 2013 – Mail Clerk with Asplundh Tree Experts

708 Blair Mill Road, Willow Grove, PA 19090

I worked for Asplundh, a family-owned and operated corporation headquartered in Willow Grove, until downsizing required reduction in business work. Asplundh is a full-service utility contractor that performs tree pruning and removals, right-of-way clearing and maintenance, vegetation management with herbicides, and emergency storm work and logistical support.

Skills – Excellent organizational skills to manage payroll data in a systematic manner; provided assistance to supervisor and mentored junior mail room employees. Performed effective communication skills that help to establish and maintain good relations with all; ability to work in a team or independently; strong attention to details and accuracy; superior record keeping skills.

Office Duties - Provided outstanding customer service to employees and clients; carried out complex verbal and written instructions; interpreted information, policy and regulations coming from the U.S. Postal Service, as well as other parts of the organization. Performed computer work related to paycheck generation and distribution in accordance with security and PII regulations and policy.

Other Duties – Including filing correspondence and other documents, sending

and receiving faxes, photocopying and doing computer data entry, answering the phone and routine data calls.

Jun 1987-May 1990 – Site Assistant with KinderCare

1100 Second Street Pike, Richboro, PA 18954

I assisted in the daily planning, management, instruction and supervision of children under my care and actively interacted with parents and staff, as well as a child with special needs.

Skills – Excellent experience working within a childcare environment and outstanding

interpersonal skills. Was dependable and reliable; enjoyed preparing and implementing diverse lesson plans. I have taken care of infants, toddlers, pre-school, and school-age.

Duties – Provided daily care and safety for children, maintained required paperwork, ensured safe/clean environment, developed confident rapport with parents and team members, and was certified in CPR and first aid.

EDUCATION

William Tennent High School, Centennial Road, Warminster, PA 18974; Diploma 1982

Middle Bucks Technical School, York Road, Jamison, PA; Diploma 1982

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