Summary
Registered Nurse, who fully understands the delicate balance between end users, IT, the C-suite, vendors, organizational initiatives to achieve organizational goals, that in the end, dramatically improve positive patient outcomes
Successfully harvest, re-engineer, and deliver value based workflows for large healthcare system end users, to achieve and report on required compliance guidelines
Foster relationships with inter-disciplinary teams, vendors, hospitals, and practice management organizations
Full spectrum understanding of the old fee for service versus the new fee for value business models
Full understanding of the Discovery to Delivery implementation/optimization cycle
Mature workflow and process re-engineering expertise with emphasis on Business Intelligence and Informatics
Change Management advocate/liaison proficiency between end user, IT, vendor, and local business intel analyst
Full understanding of how to execute on quality of care, quality patient experience, and low cost positive outcomes
Experience
Baptist Healthcare South Miami - Soarian to Cerner conversion 2015
Technical documentation expert for Baptist Cardiovascular Institute access database.
Technical documentation expert for Soarian to Cerner clinical documentation and MU compliance
Senior analyst for data warehouse reporting - multiple departments
EPIC Application/Integrated Testing PM 2014
MU 2 attestation, AR increase, outcome improvement, and cost containment optimization project for 9 OP clinics
Supervised all application and Integrated testing for existing Ambulatory Clinic optimizations, Salem Health, Salem OR
Responsible for MU compliance, quality of care outcomes, patient experience outcomes, and reduction of cost reporting
The Clayton Wright Group - Senior Healthcare Consultant 2009-Present
Meaningful Use, Business Intelligence, Project Management Consulting
Siemens Soarian –Go live Consulting for MU 2 compliance- Liaison between Physician/Nursing/Ancillary populaces/Vendor/and IT, for near side fixes, ongoing optimizations, enhancements, better patient experiences, and reductions in cost – Cape Girardeau LA - 2015
Health Management Systems Training Lead- MU 2 organizational initiative to attest 81 hospital system. Provided Business Intelligence consulting to improving AR, patient outcomes, patient experiences, and reductions in costs 2013 – 2014
Allscripts - Sunrise CPOE and Order Set PM for MU 2, Cost containment, and improved Outcomes- Ascension Health of Michigan.
Physician and Provider consulting for 3 hospital System to attest for MU 2, improve patient outcomes, patient experiences, reduce costs, and improve the end user experience 2012 – 2013
Siemens Soarian – Integrated Testing PM- St. Michael’s Medical Center, New Jersey 2012
Siemens Soarian – MU 2 attestation- Alameda County Medical Center Oakland CA 2012
CPOE and Order set PM, for revenue enhancement, cost containment, and outcome improvement
Cerner – Physician adoption liaison- UAB (U. of Alabama Birmingham) 2012
CPOE, Order Set, and Clinical Documentation consulting
Cerner – Lead MU 1 and 2 liaison- for workflow and process re-engineering Lafayette General LA 2012
Allscripts – Activation Command Center Lead- CHHS Cleveland OH 2012
Patient Keeper Compliance Solutions Consulting - Waltham, MA 2010-2012
Harvested and delivered MU 2 directives along with software optimizations to foster adoption, promote compliance, improve outcomes, and ultimately reduce costs
Designed software navigational aspects to mimic future state workflows, and maximize patient outcomes, AR, patient experiences, and reduction of costs
Utilized SaaS as our primary presentation model
Full proficiency in the MS Office suite – notable PPT and Visio
Accomplished at delivering visuals to connect the workflow, data, and integration dots
StatCom Sales Support Manager/Lean patient through put engineer - Atlanta, GA
Consulting to dramatically reduce ALOS
Successful delivery of methodology to improve patient outcomes, AR, improvement of patient satisfaction, and reduction of costs
Current to future state, and gap analysis consulting during Discovery sessions
Authored and performed application and integrated testing
Seamlessly integrated with the Client, Sales, CMO, and Product Management, to deliver content and context specific presentations
Allscripts – Solutions and Outcomes Consultant - Raleigh, NC 2006-2008
Performed all presentations from individual one on one’s, to full C-Suite engagements
Responsible for Physician Leadership to end user workflow evaluations, to assist in paper to e-record migration and adoption for inpatient and ambulatory systems
Business intelligence and Informaticist Team Lead
Authored and performed application and integrated testing, and new/existing hire training
Creation and manipulation of CPR workflows relative to prospect's needs
Seamlessly integrated with the Client, CMO, Sales, and Product Management to deliver polished, appropriate content and context for every presentation
Cerner Clinical Solutions Consultant - Kansas City, MO 2000-2001
Lead Application and Integrated testing for existing clients, and all new code releases
Clinical Liaison between end users, organization, and vendor
CPOE, Order Sets, Documentation, and Clinical Workflow Process Analyst at outset
Application design, integration, implementation, testing, training, activation, and support Consulting
Keane Senior Healthcare Solutions Consultant – Boston, MA 1998 - 2006
Senior Sales Support Manager –C-Suite presentations and RFP/RFI completion
Revenue Cycle and Charge Capture Consulting Management for Discovery’s and Presentations
Intensive Care Nursing Registered Nurse
Experienced in all phases of Critical Care Nursing
Education
Southern Adventist University
A.S Nursing
WGU Tennessee
B.A. Business