Administrative Assistant Quality Assurance, EI Service Coordinator

Tamara Jackson

*** ******** ****** *** **

Bronx, NY 10462

Tel:347-***-****

Email:*************@*****.***

A detailed-orientated and highly motivated professional with diversified experience in profit, and non- for profit organizations, with skills of coordinating and providing services, support and advocacy to individuals and organizations. Proven ability to build, cultivate, and maintain relationships with customers and companies. Breastfeeding advocate, and breastfed for 4 years.

Professional Experience

First Step Services Mt. Vernon, NY

EI Service Coordinator 09/13- Present

Responsible for helping and assisting families find services for their children ages birth-3 with learning disabilities. These services include Speech Therapy, Occupational Therapy, Physical Therapy, and Special Instruction.

Built long term relationships with each child and their family, and served as an on-going resource to them.

Coordinated required performance evaluations and assessments with early childhood experts bi-annually or as required.

Co-created and monitored Individualized Family Service Plan to achieve developmental goals

Conducts Individualized Family Service Plan meetings

Conducted meetings with School Districts to determine eligibility to transfer to committee for pre-school education.

Manage benefits and insurance eligibility and ensure that services continue until age 3.

Help and assist the family with transition into CPSE

Do home visits, schools, and office visits.

The Center For Small Jewels New Rochelle,NY 01/09-8/14

Administrative assistant/cleaner

Responsible for clerical duties such as filing, photocopying,collating, billing, recordkeeping, quality assurance, answering telephones, handles accounts Excel, and Powerpoint.

Responsible for wiping down and sanitizing the toys daily. Making sure that each room was clean, swept, and mopped.

Mother Burger NY,NY 05/09-11/09

Waitress

Provided excellent food service for the patrons. Serviced tables inside as well as outside. Handled cash and credit card transactions. Worked realy close to a team of servers and managers and pooled our tips.

TGIF Fridays (seasonal) NY,NY 10/08-01/09

Waitress

Provided food service and a gracious atmosphere that all added up to a relaxed and positive dining experience. Responsible for handling up to five stations, 2 shifts a day. Responsible for lifting heavy trays of food, and taking them to customers.

The Center For Small Jewels New Rochelle, NY 09/03-10/07

Administrative assistant Responsible for clerical duties such as filing, photocopying,collating, billing, recordkeeping, quality assurance, answering telephones, handles accounts Excel, and Powerpoint.

Technical Proficiencies

Microsoft Office, NYSEIS, ICentral, and Internet Research

Education

Queensborough Community College 09/09-present

Westchester Community College 09/00- 09/02

New Rochelle High School 09/96-06/99

Volunteer Work

Tots 06/10-08/10

Volunteered during the summer school program. Worked in a classroom with developmentally delayed students. Helped with circle time, read books to the children, assisted in feeding snack, and lunch. Helped the teachers take the children to the bathroom. Played with the children during free play. Assisted with putting and taking the children on and off the bus.Made relationships with the children in the classroom. Provided a safe, and caring surrounding.

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