Support Project Manager
Resume:
Gregory Cotton
Teaneck, New Jersey, 07666
Phone (1-718-***-****
Email ************@*****.***
Objective:
Production / Application Support
Education:
Pursuing BS in Computer Science
City College NY, New York.
Computer Languages:
C, C++, Shell, Perl.
Computer Software: Unix, Linux, Sybase, SQL, Citrix, CA Monitoring
Microsoft Windows XP, Solaris 10, Veritas, Legato Backups.
IBM WebSphere MQ, Nagios
Skills: Hardware: Sun Servers, Windows NT/2000 Servers, Linux Servers.
Experience:
Consulting Moody’s Analytics Sept 2014 to April 2015
New York, NY
Application Monitoring Support
I routinely check the Unix batch jobs log for errors that will be added to the monitoring tools.
Monitor backend, frontend and middle applications servers using IBM WebSphere DataStage for slowness.
Create Alerts using IBM IT 350 for monitoring Tools to support Level 1 Off Shore team..
Work with developers to modify Borne Shell and Perl scripts creating small scripts
I worked with the Project Manager on ITIL procedures and Change Request.
SQL Database Queries’ for data pertaining to alerts.
Consulting Staffing Solutions USA Mar 2012 to Present
New York, NY
Production Support
File Transfer Protocol (FTP) files to the repository database updates our staff.
Modify Unix Shell Scripts to stream line our database delete inactive clients.
CA Monitoring tool that monitors our servers for performance.
Review resumes before they are entered into the database and handed off to recruiters.
Velocity Technology Feb 2011 to Nov 2011
New York, NY
Production, Application Support
Support and resolve client issues.
Support multiple clients on in a Solaris, Linus/Unix and Windows environment.
Modify and adjust Unix Shell Scripts to improve work flow.
Add and Delete Users to Lawson Data Bases as requested by customer support.
Quality Analysis of new products and updates that are going out to clients.
Investigate Unix logs for errors that have stopped or displayed the wrong output.
File transfer to clients at established times set by SLA's,
Nagios 24 hours monitoring of Red Hat Linux and Window servers.
BMC Monitoring was bought in as the new and more detailed way to monitor servers.
Bloomberg LLP Aug 2010 to Dec 2010
Princeton, NJ
Unix Support /Operations
Work with ticker plant servers to make sure that they are providing constant data.
Use in house system to tracks tickets from different departments.
Manage Unix file system adding and deleting directories.
Bouncing machine environment as per routine to keep or maintain connections.
Monitor system alerts for slowness or servers that are down.
FX exchange server and trader support.
Consulting Standard and Poors Jan 2007 to Nov 2009
New York, NY
Unix Application Support
Support clients to maintain website access was always available.
Assist developers with testing scripts to run Unix applications for clients.
Monitor Java based applications and IT Infrastructure using Site Scope alerting.
Support business analyst, editorial writers publishing time sensitive articles.
Using VMware to remote into internal clients to resolve computer issues.
Cross trained to assisted operations in batch processing on mainframe.
Create accounts on Standard & Poors market workstation for in house editors.
Remedy ticketing for issuing tickets, updating and resolving issues.
Assist and Support Unix Administrators in rebuilding and repairing Unix servers.
Work with systems administrators installing patches to update text files.
Monitor backend, frontend and middle applications servers using IBM WebSphere DataStage.
Consulting UBS Bank March 2006 to May 2006
Weehawken, NJ
Operations Department
Oversaw Autosys batch jobs checking log files for errors and making corrections by modifying shell scripts.
Legato Tape backups that I was introduce to for backing up VMware.
Daily responsibility of performing Veritas Backups to ensure data in case recovery is needed.
International Fund Services Oct 2005 to Feb 2006
New York, NY
Application Support
Support global, multi-strategy and multi-currency, trading activities across all equity, bond and currency markets.
Brokerage application support.
CA Monitoring Tool to observe any slowness in server performance.
1st/2nd line of contact to assist traders resolve issues with trades using Unix logs
and other tools to pin point errors.
1st/2nd level support for Equities, Foreign Exchange, Futures, Financial Information
Exchange with an emphasis on middle office, maintain electronic interfaces.
Monitor order management systems.
Bounce or kill processes in a Unix environment
Schedule and create Autosys Jobs using jil files.
Shut down servers and applications on a cross platform, windows and Unix.
Assist Developers with maintaining Perl Scripts.
Assist Unix Administrators.
SQL Data Base Queries.
Utilize CVS for modifying Perl and Shell Scripts.
Thomson Financial Corp June 1999 to Oct 2005
New York, NY
Production Support
Solid and diverse background in data processing with an emphasis on operating and maintaining multiple production, online, and test systems in a Solaris Sco NT environment.
Send and receive financial market data from domestic and global exchanges.
Support Financial Information Exchange (FIX).
Support Foreign Exchange Options (FX).
Autosys job scheduler used to monitor job streams.
CA Monitoring tool use to monitor data feeds.
Shutdown and Reboot Unix Servers.
Troubleshoot and provide level1/2 support for Unix, Window servers and clients.
Remote login to computers.
Full and incremental backups.
File Transfers (FTP).
Update and modify Sybase database.
Data Base recoveries from backup to production servers.
Edit Unix Shell scripts.
Install patches.
Installed cables on Linux and Window servers when requested.
Monitored TCP/IP protocols for slowness.
ACTIVITIES Musician, Jogging, Vintage Autos, Cooking.
References are available upon request.
Contact this candidate