Customer Service Manager

Arnold Low Tel: 407-***-****

***** ******* ******* *** ****: 407-***-****

Orlando, Fl. 32832 Email: ******@*******.***

OBJECTIVE

Manager

EMPLOYMENT INFORMATION

IFLGroup April 2014-Pesent

Customer Service,Operations Department,Pilot

Sierra West Airlines September 2012 – January 2013

Customer Service, Pilot,A&P Mechanic

CTS Protective Services January 2011– February 2012

Operations Manager Interview, Hiring & Firing, Training Profit. Loss, Customer Service, Pay Roll.

NAFA Marketing Ventures Inc. November 2011 – December2011

Sales

Regional Air Ltd. October 2009 – June 2011

Manager

Manage Office, Interviews, Hiring & Firing, Training, Scheduling Crews, Profit/Loss, Customer Service, Payroll, Accounting, Record Keeping, Pilot Flying BE1900C, A&P Mechanic.

Low’s Surveying Co. Ltd. December 2008 – October 2009

Manager

Manage Office Interviews, Hiring & Firing, Training, Scheduling Survey Crews, Profit/Loss Customer Service, Accounting, Bids, Record Keeping.

Western Air November 2005 – December 2008

Manage Office, Interviews, Hiring & Firing, Training, Scheduling, Profit/ Loss, Customer Service, Accounting. Record Keeping, Pilot Flying SA227-Metro 3, A&P Mechanic.

Regional Air Ltd. March 2005 - November2005 Manage Interviews, Hiring & Firing, Training, Scheduling, Customer Service, Profit/Loss, Captain Flying, Cessna 208B Caravan, A&P Mechanic.

Laker Airways Bahamas Ltd. April 2000 - October 2004

Flight Engineer Flying 135/121, A&P Mechanic, B-727

Preflight, Walk Around, Weight & Balance, Fueling,,

EDUCATION, AWARDS AND ACHIEVEMENTS

Embry-Riddle Aeronautical University- B.S.A.M.M

Valencia Community College - A.A., Orlando Florida

FAA Airframe & Power Plant, License-Electrical, Hydraulics, Sheet Metal, Turbines, Engines, Propeller, Composite Materials, Welding, Air-condition Systems

Flight Safety International – SA227 – Type Rating San Antonio Texas

Turbine Training Center - Cessna 208B Caravan, Manhattan, Kansas

Aeroservices Aviation Center - 727 Flight Engineer Rating, Miami, Florida

Embraer Aircraft Corporation - EMB - 110 Maintenance Training, Ft. Lauderdale Florida

ADDITIONAL SKILLS

Microsoft Office, Microsoft Word

PERSONAL INFORMATION

Health: Excellent/ Non - Smoker, U.S. Citizen

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