Assistant Customer Care
Resume:
RICA C. CALDINO
****.**********@*****.***
Jones Ave., Cebu City
Oslob, Cebu
Objective
To impart my knowledge and skills from my previous experiences in though 5 star hotels and to be part of your sought hotels.
Work Experience
Cebu Century Hotel
Colon Corner Pelaez St. Cebu City
April – June 2012
(Housekeeper, Waiter and Kitchen Assistant)
Crown Regency (Suites and Residences)
Maximo V. Patalinhug Jr. Avenue, Lapu-Lapu City, Cebu 6015,
December 2013- March 2014
(Housekeeper, Waiter and Kitchen Helper)
Magsaysay Center for Hospitality and Culinary Arts
128 F. Ramos Street, Cebu City
(Trainee as a Food and Beverage Attendant)
Sarrosa International Hotel
Pres. Quirino Street, Cebu City
(Food Attendant in a Banquet and Restaurant)
Sampaguita Suites Plaza Garcia
Magallanes St., Cebu City
April-September 2015
(Front Office )
Skills and Ability
Friendly and Open-minded
Excellent communication skills towards guest and customer and also co-workers.
Good Personality
Proactive towards work
Excellent in interpersonal skill
Can work at any assign task
Very disciplined and trustworthy
Can work without less supervision
Seminars Attended
“Creating a Positive First Impression and Handling Daily Challenges with Professionalism and Poise”
UC-AVR Kalubihan, Dona Alicia Gotianuy Bldg., Cebu City, Phillippines
December 15, 2014
“Customer Care and Human Relation”
UC-AVR Kalubihan, Dona Alicia Gotianuy Bldg., Cebu City, Phillippines
September 29, 2011
“International Culinary Congress 2010”
Waterfront Lahug, Cebu City, Philippines
October 9, 2010
Personal Information
Birthdate :August 29, 1993
Birthplace :Oslob, Cebu
Age :21 yrs. old
Gender :Female
Marital Status :Single
Religion :Roman Catholic
Character Reference
Mr. Edwin Manyaga
Sarrossa International Hotel
Food and Beverage Supervisor
Mr. Jomerito M. Paraiso Jr.
Sarrosa International Hotel
Banquet Assistant
Ms. Ira Marie Ortega
MIHCA Cebu Branch Manager
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