Customer Service Manager
Resume:
JEREMY BUTLER
EMAIL:****************@*****.*** PHONE: 832-***-****
EXPERIENCE
Softlayer IBM (Current)
Server Build Technician
Job duties: Building out customer servers from start to finish. This includes advanced multi-tasking skills with linux base systems and computer hardware. Also, using varios tool through Excel spreadsheets for various layouts, escalating Information System and Development based trouble shooting. Maintaining transaction Q in server room for costumer OS systems…..VMware, MS, Xen Servers, linux systems, Unix
Current gaining knowledge in the IT field and would love to pursue management in the Human Resource world. I have acquired some human resource experience through my internship located in the Education section of my resume.
Human resources skills inclucle: creating schedules through Kronos, scheduling time of for emplyees, scheduling interviews, closing out pay roll on weekends, and adjusting time cards through kronos systems
Staples Print Solutions Irving Texas
Pre-Production Key Operator
Build large print orders
Making Sure they are print ready
Jobs anywhere from 1- 100s of thousands of clicks
Operate Xerox machines including Nuveras
Operating softwares including: AcrobateCute Pdf, Indesign, Adobe Pro
2012-2013 Fedex Express Garland Texas 3242 Herrman dr.
Logistics Doc Sort
Organized out going mail packages
Intense volume
Implemented training course for new recruits speeding profitability.
2013-2014 Fedex Office Lewisville Texas, Store #1132
Center Consultant
Tear 1 center
Managed Production including 1st, 2nd and 3rd shift.
Very Efficient with PPA and OTP software
Manager: Jordan Bradshaw and James Cross
Targeted customer Serveys
Nordstrom Logistics
Manager: Lauren Johns
2011-2013
Fully completed internet order through Network Fullfilment.
Including Online Processing, packing and shipping.
Target Super Center
2009-2012
Cashier/Grocery Stock
Included setting up End-Caps, completed opening and closing inventory, and excellent customer service.
Manager: Jean K.
EDUCATION
2012 University of North Texas Denton Texas
Pursuing Degree: Human Resources
Completed Internship: Lowes Human Resource Assistant
INTERESTS
Singing
Portrait Drawing
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