Software Developer Technical Support

Scott Van Osten

**** ************ ******, #****, ************, PA. 19130

Telephone: 215-***-**** Email: *************@*******.***

EXPERIENCE:

January 2003 - Present

Independent Software Developer

I have extensive experience with programming languages including Microsoft Access and Visual Basic for Applications. I also have experience using SQL Server databases in conjunction with Microsoft Access applications. I am continuing to expand my professional skills with training courses in the use of web development tools such as HTML, CSS and Microsoft Visual Studio.NET to create database applications.

During my career as a software developer, I have worked with many different kinds of businesses in various industries. The experience of designing dependable customized software to meet demanding client specifications has given me the opportunity to become familiar with all phases of the software development lifecycle. I have worked closely with clients creating design specifications, developing database systems, creating user and technical documentation, training program users, and providing technical support. Some of these applications have required importing and processing data from various file formats into new and existing database applications. I also have extensive experience working with large data sets to analyze trends and develop user and management reports which provide clients with the necessary program information to make informed business decisions.

For the past several years I have been engaged as an independent contractor by a local software company developing custom database software primarily used in the insurance industry. These programs are used by insurance companies for a wide range of functions. The programs include database applications used to calculate insurance policy rating information and produce policy documentation. Other applications are used to calculate and report state and local taxes collected through insurance policy sales, as well as systems created to process insurance policy billing data. All of these applications require operations to process large amounts of data collected both internally and via the internet (from SQL Server databases).

April 1992 - December 2002

Counterpoint Software, Inc., Wilmington, Delaware

Consultant and Software Developer

Primary duties included design, development, distribution, user training and technical support of custom database software. Other duties included project analysis and management as well as the creation of user and technical documentation. The position required the knowledge and insight to manage all phases of the software development lifecycle. All duties required direct reporting to the company president.

April 1989 - March 1992

Hajoca Corporation, Ardmore, Pennsylvania

Internal Auditor

Primary responsibility was to insure that more than 135 field operations were conducting their daily business activities in accordance with corporate policy. This position required close contact with upper management in the corporation. It also required extensive travel throughout the USA.

EDUCATION:

West Chester University (Speech Communications)

U.S. Air Force (Automatic Flight Control and Instrument Systems Specialist)

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