Customer Service Manager
Resume:
Hannah Ford
San Antonio, TX *****
*********@*******.***
Skills
Efficient
Fast Learner
Customer Service
Computer Skills
Microsoft Excel
Microsoft Word
Faxing
Filing
E-Filing
Time Management
Team Player
Training
ESPADA Services
Administrative Assistant, May 2015 to Current, San Antonio, TX
Answering plentiful amounts of phone calls.
Manage and organize multiple calendars.
Creating various amounts of Excel spreadsheets and Word documents.
Construct and organize several files electronically and physically.
Manage, arrange, and maintain a database.
Greet visitors and customers.
The Service Companies
Banquet Server, January 2015 to Current, San Antonio, TX
Attend to all customer needs.
Carry multiple trays for large amounts of times.
Ability to be on feet and lift heavy items for extended amounts of time.
Rapid disposal and sanitation of all the remaining items.
Capability to work with urgency under pressure.
Law and Order Record Retrieval
Records Specialist, March 2014 to May 2015, San Antonio, TX
Ability to notice minute details.
Review large amounts of legal documents in a timely manner.
Electronically file legal documents with multiple court systems all over Texas.
Reviewing and revising record request received by paralegals.
Mastery of following a strict deadline.
Hearthstone Bakery Cafe
Cashier/Customer Service, December 2014 to March 2015, San Antonio, TX
Provide correct and efficient service and exchange of payment.
Ensure an enjoyable stay for all customers.
Maintain cleanliness of the restaurant.
Sustain a steady flow of customer service and satisfaction.
Prepare various types of coffee related beverages.
Wendy’s
Cashier/Customer Service, May 2013 to October 2014, San Antonio, TX
Provide correct and timely transactions for their purchases.
Sustain ideal customer service with a smile and a kind greeting.
Maintain cleanliness of all parts of the restaurant.
Provide efficient service through the medium of lobby and drive thru.
Attentive listening to all wants and needs of the customer.
Education
James Madison High School
Class of 2013
References
John Rodriguez – General Manager
Kasey Westbrook Van Cleave – Office Manager
Burr Rasmussen – Family Friend/Mentor
LinkedIn Profile
https://www.linkedin.com/pub/hannah-ford/100/271/644
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