Customer Service High School

FAHAD KHAN

********@*****.***

Objective

Desire a position utilizing organizational and interpersonal skills. Particular interest includes Linguistic, and Information Technology.

SKILLS:

MS Office/Excel, Out-look, Internet browsing and searching, Power point

Able to pinpoint discrepancies and errors, willing to accept extra responsibilities beyond immediate duties

Solid understanding of confidentiality and time sensitivity involve in day to day business

Ability to build and maintain trusting relationship with internal and external customers, time management skills and contribution to team success

Strong interpersonal, communication and organizational skills, capacity to learn at various levels and ability to handle deadlines, detail-oriented, able to set effective priorities to achieve immediate and long term goals, works co-operatively with a variety of professionals

Language skills: English, Urdu, Pushto, Hindi.

Investigations and Security Operations

Currently posses secret Clearance

Education and training:

Information System Operation Management (Associate Degree) 2012- 2014

Northern Virginia Community College ( NOVA)

Annandale, VA

High School Diploma 2011

Pimmit Hill High School

Falls Church, VA

Employment History:

Global Linguist Solutions (DoD) Jan-2015 to present

Linguist / Culture advisor

Duties:

Provide linguistic services to US NAVY team in Bahrain

Provide interpretation services for Counterintelligence screenings and Human Intelligence source meets.

Negotiate times and meeting locations with sources to meet with their handlers.

Translating documents from English to Pashto

Translate documents from Pashto to English

Translate documents from Urdu to English

Translate documents from English to Urdu

Knowledge of iInvestigations and Security Operations

ECONOLODGE/ Days INN Hotel Oct-2013 to Dec 2014

Shift manager/ Night Auditor

Duties:

Registering and assigning rooms to guests.

Issuing room keys or cards.

Transmitting and receiving messages

Keeping records of occupied rooms and guests' accounts.

Making and confirming reservations.

Presenting statements to and collecting payments from departing guests.

Customer Service and retailing position Feb-2013 to Sept--2013

Ross Store

Duties:

Take caring of Customers. Answer customers' questions, and

provide information on procedures or policies.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers.

Customer Service and Back-room specialist June-2013 to Sept-2013

KMART STORE

Duties:

Ensured that all merchandise stored in the stockroom is properly logged into the Back Room Locator system.

All merchandise that is removed from the stockroom to the sales floor is removed from the Back Room Locator system.

Maintained cleanliness and organizational standards for all locations and bins where “located” merchandise is stored.

Assists with standard back room functions and also maintained primary responsibilities.

Issue receipts, refunds, credits, or change due to customers.

Answer customers' questions, and provide information on procedures or policies.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers while entering establishments.

General Cashier January-2010 to Aug-2011

Giant Store

Duties:

Answer customers' questions, and provide information on procedures or policies.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

Compute and record totals of transactions.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers.

Issue trading stamps, and redeem food stamps and coupons.

Maintain clean and orderly checkout areas.

Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Offer customers carry-out service at the completion of transactions.

Process merchandise returns and exchanges.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Request information or assistance using paging systems.

Resolve customer complaints.

Sort, count, and wrap currency and coins.

Weigh items sold by weight in order to determine prices.

Accept reservations or requests for take-out orders.

Calculate total payments received during a time period, and reconcile this with total sales.

Cash checks for customers.

Compile and maintain non-monetary reports and records.

Keep periodic balance sheets of amounts and numbers of transactions.

Post charges against guests' or patients' accounts.

Sell tickets and other items to customers.

Stock shelves, and mark prices on shelves and items.

Pay company bills by cash, vouchers, or checks.

Volunteer worker (Linguist) January 2005 – July 2008

Sarhad Rural Support Program (SRSP--NGO)

KPK, Pakistan

Duties:

Provided translation and Interpretation service between NGO Officials and Afghan Refuges.

Provided help with basic teaching classes for Refuges children

Maintained register check for children attendance at school

Provided Translation services from Pushto to English and English to Pushto.

Provided Translation Services from Pushto to Urdu and Urdu to Pushto.

References:

Available upon request

IF I don’t answer you call please contact me through email, I may be out on mission with my team.

Contact this candidate