PATRICIA JOSEPH ARBUCKLE
***** ****** ***** * ******** City, Texas 77489
281-***-**** l **.********@*****.***
http://www.linkedin.com/pub/patricia-arbuckle/11/7b/666/
SUMMARY
Human Resources Director with progressive leadership experience driving corporate human resource management functions. Tactical thinker and planner skilled in defining and implementing leadership development and process design and execution of workflow improvements. Established reputation for working effectively with executive, managerial and line employees; skilled in facilitating corporate startups, expansions, turnarounds and mergers.
HUMAN RESOURCES EXPERTISE
HR Planning & Strategy l Human Resource Project Management lEmployee Relations l Benefits Negotiation/Administration l Performance Management l Organizational Development l Recruiting & Staffing l Change Management and Implementation l Leadership Training
PROFESSIONAL EXPERIENCE
Transformation Equipping Ministry Houston, TX
HR Consultant/Project Manager 11/14 – Present
Direct day-to-day operations, budget development, maintenance and conciliation and provide functional support.
Manage multiple projects simultaneously and monitor progress to ensure designated deadlines are met and projects, events or speaking engagements are successfully implemented.
Conducts needs assessments and propose employee development training solutions and ensure training targets support the organization's vision and mission.
Collaborated with director to plan and schedule project special events, timelines and milestones.
Develop project plans that identify key issues, approaches and performance metrics.
Rand Group Solutions, LLC Bellaire, TX
Human Resources Manager 12/13 – 7/14
A professional business services consulting firm specializing in end-to-end business management software solutions. Provide human resource consultative and operations functions for seven departments in the firm’s Houston, Dallas, Vancouver and virtual locations.
Key Accomplishments
Transformed firm manual to include employment law updates and best practices policies.
Increased dependent care flexible spending account and corporate wellness participation by 40%.
Design, evaluate and modify benefits policies to ensure that programs are current, competitive and in compliance with legal requirements.
Identify and implement benefits to increase the quality of life for employees, by working with brokers and researching benefits issues.
Overhauled employee on boarding and exit/termination process, analyze trends, report results and recommend solutions and appropriate courses of action to executive leadership.
College of Biblical Studies Houston, TX
Human Resources Director 11/08 – 2/13
ABHE accredited institution of higher learning with annual operation budget of $10M. Direct the effective delivery of human resources management, including employee relations, talent acquisition, organizational development, benefits and compensation, labor law and compliance, performance and change management for 12 institutional departments. Direct a department budget cost of $2.6M.
Key Accomplishments
Collaborated with the CBS Institutional Effectiveness team to establish SACS accreditation plan. Developed department project requirements, schedules, and project management plans which yield institution accreditation in 2013.
Worked with PEO to evaluate insurance programs and strategize with vendors to continually reduce claims as well as set annual goals. Oversight resulted in reduced annual premiums for 2011 and 2012 benefit years.
Initiated the college’s open enrollment process and all communication/education related to open enrollment and monthly new hire benefit enrollment.
Authored management and employee surveys and analyzed responses to create corporate action plans and training programs that contributed to workforce efficiency and effectiveness.
Transformed CBS HR from an administrative role to a strategic partner by designing and developing job-specific and goal-based bi-annual Performance Management program.
TAP Consulting/Quest Personnel Houston, TX
Human Resources Consultant/Advisor 7/07 – 12/08
Human resources consultant supporting national non-profit organization and funeral service corporation with office locations in Beaumont and Houston, Texas respectively.
Key Accomplishments
Consulted and supported client needs in the areas of human resource audits, organizational assessment, operational policy and procedure development, employee training and development, compensation analysis, and performance management.
Assessed existing human resources programs and streamlined redundant administrative processes, revised job descriptions, researched industry organizations and created a compensation program.
Increased operational efficiency and transformed stagnant operations by assessing and facilitating corporate training programs designed to positively impact business results and career development.
Gyrodata, Inc. Houston, TX
Human Resources Manager 8/05 – 5/07
International Wellbore oil services company with 51 domestic and international office global locations producing over $100M in annual revenues. Manage the administration and coordination of all Human Resources, Payroll and Risk Management functions for a nonunion employer with 533 employees in multiple locations; directed a team of 5 employees in both western and eastern hemisphere locations.
Key Accomplishments
Successfully negotiated corporate benefits for the 2007 fiscal year; decreased medical and dental renewal costs by 17%, expanded current life benefits package by 50% and managed 401k platform change which increased employee portfolio options and decreased fee cost by 22%.
Refined company’s auto, employee injury and property claims process by implementing a claim reporting system and training managerial staff on proper reporting procedures which significantly decreased reporting lag time.
Managed Ultipro HRIS data migration project requirements, deadlines and schedules; met on time delivery and successful implementation.
Conceived, developed and introduced a structured new hire orientation curriculum on-boarding program that was incorporated in both Western and Eastern Hemisphere Operations.
Settlement Facility-Dow Corning Trust Houston, TX
Human Resources Director 5/02 – 4/05
A $4B federal directed court settlement claims facility start-up created to process litigation settlement claims.
Key Accomplishments
Lead the organization’s executive team in the development strategy of workforce planning, talent management, employee development and training programs.
Provided guidance to management and employees regarding COBRA, FMLA, HIPAA, 401k administration, ESPP, ESOP, performance management, terminations and all Human Resource/Benefit issues.
Expanded existing benefits to include company paid short and long-term disability, voluntary benefits coverage and pre-tax benefits options.
Authored and implemented the company’s staffing plan for professional, technical and administrative staff that resulted in a 200 % increase in staff within a three-month period.
EDUCATION
Masters Public Administration, Human Resource Management Texas Southern University
Bachelor of Arts, Political Science University of Houston
United States House of Representatives
Congressional Intern, Legislative Asst., Rep. Floyd D. Fithian, (D) Indiana
COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint, Access), Visio, MS Project, Ultipro HRIS & Payroll,
Microsoft GP, PeopleTrak HRIS, ADP Payroll Software and Blackboard
PROFESSIONAL AFFILIATIONS
Society of Human Resource Management, College and University Professional Association for Human Resources
Ujima Inc., A Collective Community Initiative – Career Counselor/Trainer, Alpha Kappa Alpha Sorority Inc.