Customer Service Engineer

Linux Systems Engineer

PROFILE

Exceptionally Focused Database Administrator with a wide breadth of software installation and maintenance knowledge. Expert communicator of complex technological concepts to professional and non-professional audiences. Hands on skills in DB Design, Implementation, and SQL Excellent knowledge of Oracle DB Performance Tuning, Installation, configuration, troubleshooting, backup and recovery, SQL queries. Practical experience using Java Programming and Implementation; Excellent communication skills, attention to detail and organizational skills. A quick learner of new technologies, works well individually and team settings. .

TECHNICAL SUMMARY

Operating Systems: Linux Redhat Enterprise Server 6.x in VMware Installation and configuration

Database: ORACLE 11g, 12c

Back-up and Recovery: RMAN, Flashback, SQL Server EM, AWR, ADDM,ADRCI

Tools : SQL*PLUS, RMAN, OUI, DBCA, DBUA, Oracle Net Manager, ASM

Bulk -loads / Data migration: SQL* Loader, Imp/exp. Data Pump

Languages: PL/SQL, SQL, MYSQL, JAVA, HTML

ACHIEVEMENT

Recognized for 25% business growth within a year of taking over Client Database Services

EDUCATION AND PROFESSIONAL DEVELOPMENT

OCP DBA (ORACLE Certified Database Administrator) June, 2015

Database Administration Diploma, Canadian Business College May, 2015

Completed JAVA, HTML,LINUX/UNIX –OS,DATABASE DESIGN & IMPLEMENTATION, INTRODUCTORY TELECOMMUNICATION and MYSQL courses with Sheridan College 2013-2014

Computer Information Diploma, Omdurman Ahlia University Khartoum Sudan 1995 – 1998

PROFESSIONAL EXPERIENCE

System Analyst Darfur Association of Canada, Mississauga 2011-2013

Installed and maintained Windows servers, Microsoft office suite and monitored Access database

Trained users on Word, Excel, and PowerPoint.

Provided office management and customer service

Sales/ Marketing Associate Ebizia.com, Mississauga 2009- 2011

Prospected clients, prepared inventories, reports and provided service to ensure client satisfaction

Supported office management, prepared user orders, created client accounts, and managed accounts

Created and maintained Business website, Excel sheet forms and conducted surveys

Prepared training material and for presented to team members at product seminars and conferences.

System Administrator Microhard Company, Khartoum Sudan 2001 - 2006

Installed Linux Boxes Using Redhat and Windows NT4.0 servers

Provided Linux systems setup, configuration, maintenance, backups, accounts and access control, etc.

Planned, developed, and ensured the integrity and maintenance of all Oracle and SQL Server production database servers

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