Customer Service Assistant

Karen Plummer

* ***** **** ***** ******: 919-***-**** Durham, North Carolina 27703 *******@*****.***

.Objective:

Seeking Employment with a company where my skills and experience will be strengthen and asset to the business while I continue to further my knowledge, Education and Abilities in the process working. I will utilize all of my Education from the Health Care field and my years’ in customer service to achieve a higher level of success for myself and the Company that I work for.

.Skills:

Certified Nurse Assistant, Health Care Coordinator, Scanning Coordinator, Retail Processor and Store Assistant Store Manager.

.Experience:

Duke Regional Hospital (Certified Nursing l Assistant) 2007-2014

*Obtain and record patient data for medical records *Administer treatment and personal care procedures to patients *take vital signs, record Input and Output, administer enemas all while continuing to note and report changes in the patient conditions to the RN *Assist with admissions.

Family Dollar Store (Assistant Store Manager) 2004-2006

*Supervised all employees on my shift to ensure completion of duties and to exceed good customer service.”Maintained daily operations in order to confirm reports of inventory and cash accountability.” Trained new employees and handled customer complaint efficiently.

Jo-Mar Textiles Inc. (Retail Processor 1997-1998

*Received multiple orders for shipping, Responsible for advertisements and price stickers’ decals for location. And recommended additions deletions of merchandise to be sold in each department.

Winn-Dixie (Scanning Coordinator) 1986-1995

*Entered price changes for the location, corresponeded and linked sales circulars weekly, supervised promotional events markdowns and special buys. .Accreditations & Certification

Clerical & Computer Basics Certification, Durham Technical Community College May 2004

Optimal Health Care Service {Certified nurse Assistant June 2006

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