Customer Service Engineer
Resume:
Joseph M Bent
*** ******* **. *******, ** 27609
*********@*******.***
Merchant Mariner Credential
TWIC Card
STCW-Basic Safety Training
VPDSD
Current US Passport
C-TPAT Security Knowledge and Process Training
O B J E C T I V E S
I’m a very energetic person with an astute attention to detail. Currently I mange three other employees as well report to my companies upper level management. No matter how big or small a task is I strive to complete it on time; accurately; and with the help of our team when necessary.
E D U C A T I O N
Wes t Ca r t e r e t Hi gh S chool
2011
High School Diploma
E X P E R I E N C E
ELS, LLC Log i s t i c Company wi t h 500 p l us empl oyees and$150M i n annua l sa l es .
March 2015 – Currently employed
Reference Brett Butts, CEO ******@**********.*** 919-***-**** Currently serve as a special assistant to our CEO with regards to our outside class-8 maintenance facilities in three states.
ELS, LLC
December 2014-March 2015
Morehead City, NC Port Dispatch
Coordinate all of ELS’s inbound and outbound truck movements and worked with outside customers to manage expectations
ELS, LLC
December 2013-December 2014
Entry level Dispatcher, Customer Service Rep and Shop Attendant Obtained a vast knowledge to the logistic industry; how to manage customer and driver expectations; work well in a team environment and help create monthly reporting for one maintenance facility.
Joseph M Bent
Page 2
Willis Boat Works 150 yea r o l d Cus t om Boa t Bui l de r Reference AJ Willis 252-***-****
May 2012-December 2012
Scheduled all inbound vender deliveries; completed associate work schedules and coordinate progress reports to customers.
Willis Boat Works
May 2011- May 2012
Worked alongside all of the carpenters and with the chief engineer to learn the custom boat building business as “jack of all trades”. In this position I learned the value of hard work; developing teamwork skills and the ability to complete any task
S K I L L S
Hardworking
Teamwork
Delegation of duties
Insightfulness
Ability to manage customer expectations
Accountability
To be the HARDEST working employee in any organization!
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