Customer Service Manager

CHRISTI CHAUVIN

****-* *********** **** *******, Ontario N8T 3L8 226-***-**** **************@*******.**

HIGHLIGHTS

Easy to get along with

Friendly

Helpful

Team-player

Trustworthy

Warm personality

Cheerful

Open-minded

Positive

Adaptable

Good listener

Quick learner

EMPLOYMENT SKILLS

Manager

Responsible for supervision and coordination of staff

Assigned duties and schedules for the office, outside sales staff, installations, and service

Hired and trained new staff, continuous upgrading of staff skills

Performed evaluation of staff and made recommendations when needed

Basic computer skills: data entry, Internet and Email

Maintained budget of office supplies, inventory, and payroll

Handled customer service complaints and general inquiries in a prompt and efficient manner

Additional Skills

Works well independently or as a productive and positive team member

Ability to successfully initiate and accomplish projects

Adaptable to change and learns quickly, continuous learning philosophy

Good organizational and prioritizing skills, skilled in analyzing and decision-making

Excellent written and oral communication skills

Ability to prioritize, delegate and successfully complete tasks in a timely and efficient manner

VOLUNTEERING

THE INTERNATIONAL DRAGONBOAT RACES 2013-Present

Windsor, Ontario Volunteer

Assist administratively in the sense of registering other volunteers and racers

Assisting on the beach on race days with the set up of the racers in and out of boats

Working in the parking supplying tickets and collecting payments

Working in the bar area selling tickets and/or make beverages

Working the venue gate collecting entrance fees

I have been responsible for large amounts of monies

GOODLIFE GYM 2014-Present

Windsor, Ontario Volunteer

I have been performing filing at the gym for the last two months. The filing is of the personal training session records for the last four years that have not been taken care of in. I am organizing and realigning the entire filing system that currently exists.

CHRISTI CHAUVIN

3117-3 Meadowbrook Lane Windsor, Ontario N8T 3L8 226-***-**** **************@*******.**

EMPLOYMENT EXPERIENCE

CASH 4 YOU Oct. 2014-Present

Windsor, Ontario Customer Service Representative

THE VELVET RESTAURANT May 2013-Sept 2013

Windsor, Ontario Server

SUTHERLAND GLOBAL SERVICES 2009-2011

Windsor, Ontario Technical Support Representative

TIM HORTONS 2008

Canmore, Alberta Night Manager

DENNYS 2007-2008

Calgary, Alberta Shift Manager

FRESHWATER SOLUTIONS 2004-2007

Windsor, Ontario Office Administrator/Manager

EDUCATION/TRAINING

Smart Serve Certificate Windsor, Ontario

UNIVERSITY OF WINDSOR Windsor, Ontario

Classical Civilizations and Anthropology

ESSEX DISTRICT HIGH SCHOOL Windsor, Ontario

O.S.S.D.

REFERENCES Available upon request

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