Customer Service Data Entry

*** ******** *** *** *, JOHNSTOWN, PA *****

PHONE 814-***-**** • E-MAIL *******.*******@*****.***

TENESSA CLEMENT

SKILLS

Ability to multi-task

Ability to type more than 70 WPM

Great with computers

Fast learner

Some Data Entry experience

Customer service experience

Great with using chat

Ability to work on my own well

Good problem solver

EDUCATION

June 2000 Windber Area High School

High school Windber, PA

Diploma

March 2012 Greater Johnstown Career &

Nurse’s Aide Training Technology Center

Nurse's Aide License Johnstown, PA

WORK EXPERIENCE

November 2011 – September 2014 Church of the Brethren

Nurse's Aide Home

Helping the elderly with their Windber, PA

activities of daily living

Providing physical and emotional

support for them

August 2015 – September 2015 Health Net

Indexer/Data Entry Clerk Johnstown, PA

Temp agent through AbleForce

Indexing Veteran's information in

programs provided by the VA

Completing Data Entry for

Veteran's in programs provided

by the VA

Using Microsoft Excel, Lotus Notes,

Microsoft Word

Using Chat to solve issues with

documents

September 2015 – Present Sitel Work@Home

Customer Service Representative Johnstown, PA

Answering inbound calls in an at

home setting

Placing orders, troubleshooting any

customer issues, some sales

Using chat to keep in touch with

supervisors and to solve issues

Multi-tasking between 15 different

programs used to help customers

REFERENCES

Katie McCoy Hollis 814-***-****

LPN

Coworker for almost 3 years

Michelle Brady 814-***-****

Nurse's Aide

Coworker for almost 3 years

Contact this candidate