Customer Service Engineering
Resume:
Tianyu Shi
Cell: 647-***-****
E-mail: ******.***@****.********.**
Education
Bachelor of Applied Science and Engineering, University of Toronto 2011-2015 Major in Material Science and Engineering
Minor in Bioengineering
MSE498- Fourth Year Thesis
-Prepare human bone samples for SEM imaging, take SEM images of the fracture surface, analyze properties of bone by binning and categorizing the SEM images MSE315-Environmental Degradation of Materials
-Various causes of material failure including corrosion and their prevention procedures MSE450-Plant Design for Materials Process Industries
-Steelmaking process including material handling, EAF, LMF and continuous caster. MSE354-Materials in Manufacturing
-Material processing such as surface treatment and strengthening in different manufacturing processes MSE401-Material Selection in Design
-Principles for the selection of engineering materials and the fabrication processes R.H.King Academy (high school) 2008-2011
3800 St.Clair Ave E, Toronto, ON M1M1V3
Technical skill
- Proficient with MS software, Work, Excel, PowerPoint, Project
- Basic knowledge of chemistry, biochemistry and material science lab equipment and techniques
- MATLAB, ANSYS, CES, Image J
- Extensive experinece in SEM
- General knowledge about various spectroscopes and microscopes including TEM, FTIP
- Fluent in mandarin and Cantonese
- Ontario Class G Driver License
Relevant Engineering Projects
Research student, Design and Research Project, University of Toronto 2014-2015
-Perform fixation procedures on bone as SEM preparation
-Utilized SEM setting to obtain high quality images
-Organized SEM images by binning for analysis
Team member, Material Processing & Sustainable Development Project, U of T 2014
-Researched on how to reduce and recycle the foundry dust and steelmaking waste to enhance the material efficiency of steelmaking process.
-Organized the information concisely to present to the class and professors. Team member, Material Selection in Design project, University of Toronto 2014
-Researched the proper material used to manufacture baseball bat base on the consideration of cost, mechanical properties and performance
-Utilize material database CES to select the best material and the fabrication processes
-Collaborated with team members to give a concise presentation Team member, Communication project, University of Toronto 2013
-Researched on the specialized glass industry by conducting phone and email interviews with the major companies
-Prepared presentations by assigning the responsibilities to each member and monitor the process Team member, Engineering Strategies & Practice Project, University of Toronto 2012
-Collaborated with team members from different engineering disciplines and backgrounds
-Formulated a number of feasible designs and estimates the cost and performance to further determine the optimal proposal plan
-Researched various materials for the solar racing car cockpit design
-Managed time to meet assignments deadline and client interview using Microsoft Project
-Developed problem solving skill by identifying the constrains and objectives of the cockpit
-Presented proposal to the client in an effective manner Work and volunteer Experience
Customer service & Baker in Tim Horton 2014 - 2015
-Improved time management skill by efficiently utilizing baking equipments to minimize depletion of products
-Developed efficient communication skill by interacting with the customers and fellow workers
-Adapted to work place and work effectively shortly after training Volunteer in University of Toronto You're Next Career Fair 2013
-Improved communication skill by interacting with other volunteers and participants at the fair Customer service and storage clerk at Today's sportswear summer 2011
-Greeted and served customers in a friendly manner
-Improved organization skill by managing and maintaining storage area to ensure an efficient use Volunteer at Church of Nazarene 2011
- Organized, arranged and supervised activities for the teen Math and Science Tutor in R.H.King Academy High school 2009- 2010
-Developed problem solving skill by explaining difficult questions to students who have troubles understanding.
-Organized teaching material daily to help students study and make sure they do not fall behind
-Coordinated the tutor schedule with students and teachers Achievements
Pass semesters with honor in University of Toronto 2011/2012/2014
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