logistic co ordinator / Customer Service/ store co ordinator/

DILEEP KUMAR

Cert Technology Park.

Opp. Al Jazeera Stadium

Muroor road,

Abu Dhabi-UAE .

E-mail: ************@*****.***

Mobile: +971-*********

Objective :-

Aggressive young dynamic duty oriented person having excellent knowledge in pharmaceutical retail and wholesale operations seeking a suitable position in UAE pharmaceutical industry with utilizing strong interpersonal skills to establish lucrative accounts and build a loyal client base. Summary :-

Team -oriented sales professional with the proven ability to assess client needs to effectively promote goods and services. Highly motivated self-starter with strong interpersonal and persuasive communication skills. Strong closer, expert in establishing rapport and client trust Sales experience :-

Medical Representative at Macleods Pharmaceuticals (2007 Jan to 2009 June ) Job responsibilities :

• Arranging appointments with pharmacists and hospital medical teams,which may include pre- arranged appointments or regular cold- calling.

• Making presentations to doctors, and pharmacists with free drug samples and literature.

• Planning work schedules and weekly and monthly timetables

• Regularly attending company meetings,technical data presentations and briefings.

• Merchandising the shelves at the pharmacies to get our products have better visibility.

• Securing orders and refurbishing products on a timely basis.

• Reaching(if possible exceeding) annual sales targets and keeping detailed records of all contacts.

• Market survey,analysis and reporting on competition by keeping records of sales and customers.

• Dealers and stockiest relationship management and checking the stock level.

• Better coordination with area sales team,discussing future targets and plans with area SM.

• Survey and marketing the products on target area and ensure the availability of product.

• Monitoring competitors activity and focus on product sales and business development.

• Achieving the monthly target in time set by the company.

• Keeping up with the latest clinical data supplied by the company and interpreting, presenting and discussing this data with health professionals during presentations. Awards and Achievements :

• Have received the Star Performer Award for new product launch and high revenue earned in 2007.

• Kick off Award winner as a pharmaceutical marketing professional for the region in 2008

• Achieved "excellent" annual performance appraisal. Pharmaceutical Retail Sales Manager cum purchase officer at Uthram pharmaceuticals .( 2005- 2007)

Job responsibilities :

• Efficiently interpreted prescriptions and proceed third party billing .

• Warehouse management and inventory management.

• Well experienced in pharma software SYRUP,and OTC product sales.

• Ordering and purchasing medicines and health suppliments.

• Computer billing supervision,clinical clerkship and checking stock level.

• Credit note checking and short expiry items management.

• Shelf arrangements and labeling medicines,expert in clearing expiry medicines on time.

• Provided excellent customer service with good medical content knowledge.

• Handling experience in schedule H drugs and temperature sensitive pharma products like Insuline, vaccines etc.

Current job profile

Working as Centre facility co ordinator in IBM ( Cert technology park ) Abu Dhabi since 4 years . Reception cum Co ordinator duties including meeting and greeting clients, booking events and client meetings,arranging couriers, keeping the place neat and tidy, Answering and forwarding phone calls,Screening phone calls, Sorting and distributing post, email assistance to the employees for office facility needs,reports making, IBM Reso database updation,Facility Commander Upgradations, Employee Badge activation and suspension,employee records keeping, helping in lotus symphony presentations for employees client meeting, printing and binding assistance etc. Computer Skills :-

• Operating System : Windows 7,xp, 98, vista,windows 8

• Additional Software : MS office, word, excel, power point and pharmaceutical software SYRUP.

• Diploma in computer hardware maintenance and networking(ccna & mcse) from Vista Systems,Cochin.

Academic Details:

• Bsc Physics in NSS College Changanassery under MG University(2002-2005)

• Science Plus two in SVGV HSS kidangannur (2000-2002)

• SSLC in NSS High school Edanad .(2000)

Cisco Certified Network Associate -.CCNA.

• Passenger service and airport customer handling PSA- (ministry of UAE) Dubai. Personal Details:

Gender : Male

Date of Birth : 29/05/1985

Age : 30 years

Blood group : O +

Nationality : India

Religion / Caste : Hindu / Nair

Mother Tongue : Malayalam

Languages Known fluently : English, Hindi, Malayalam, Tamil Height & weight : 178 cm, 79 kg.

Passport No. : G 0056991

Date of Issue : 26.10.2006

Place of Issue : Cochin

Date of Expiry : 25.10.2016

Visa status : Transferable employee visa.

Declaration

I Dileep Kumar here by declare that all the above information's are true and correct in my knowledge. Date : 11-10-2015

Place: Abu Dhabi DILEEP KUMAR

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