System Administrator

amresh baboo

House #**, Commissioner House, Club Road

Karachi, Pakistan.

Mobile: +92-300-***-****

Email: ***********@*****.***

Career Objective

To attain professional development by gaining experience with a reputable organization that enables me to utilize my potential to the fullest.

Academic Qualification

B.com from Govt. Collage of commerce and economics

Intermediate from Govt. Collage of commerce and economics

Matriculation from St. Anthony boy’s high school.

Summary OF SKILLS

Over three years of experience in computer communication and System administrator.

MCITP 2008 and MCSA 2012 Certified.

MS Exchange 2010 (Trained).

CCNA (Trained).

Mobile operating system, IOS / Android.

Ability to work with and maintain relation with staff and client at all levels.

Quick to learn, enjoy new challenges.

Expertise

Platforms: Windows 2003/2008/2012 Server/Professional /Workstation, Windows XP Professional /Windows 7 /Windows 8 /Windows 8.1 / Windows 10

Protocols: TCP/IP

Software Application: MS-Office 2003/2007/2010

Email Server: MDaemon email Server.

Hardware: System assembling, Trouble Shooting.

Networking: Local Area Network (LAN)

Virtualizations: VMware Workstation 9.0 / Oracle VM VirtualBox

WORKING PROFILE

July 2009 - to date FRAN INTERNATIONAL (PVT) LTD

IT Support

Fran International (private) Limited was Established in 1973, as a trading and buying house serving markets in Japan, USA, Europe, the Sub Continent and the Middle East. In 1973 when it was appointed by R.H. Macy & Co. Inc., it became the first Buying Agency established in Pakistan.

Since inception, Fran International (Pvt) Limited has been a Member of the Karachi Chamber of Commerce and Industry, and currently its Directors and executives are members of the Pakistan France Business Alliance, Pakistan German Business Forum, Pakistan Japan Business Forum and South Asian Association for Regional Cooperation.

Responsibilities:

Respond to requests for technical assistance in person.

Diagnose and resolve technical hardware and software issues.

Research questions using available information resources.

Advise user on appropriate action.

Follow standard help desk procedures.

Procurement computer accessories.

Redirect problems to appropriate resource.

Identify and escalate situations requiring urgent attention.

Track and route problems and requests and document resolutions.

Stay current with system information, changes and updates.

Network Troubleshooting and Configurations.

Support on OTS Software/SQL database.

Take ownership of all service requests and carry out problem analysis to resolve issues.

Provides hardware and software support as needed. Maintains computer system reliability and coordinate upgrades and maintenance for all sites.

Conducts performance tuning, backup and recovery procedures.

Troubleshoots systems issues and coordinates resolutions in a proactive manner. Performs new hardware installations.

Monitors computer system capacity and utilization and recommends appropriate upgrades as required. Maintains Windows Server, XP, 7, 8, 8.1,10 operating systems patches and upgrades as required.

Maintains a regular operating schedule including system backups, and antivirus updates. Knowledge of techniques, programs, Network Troubleshooting.

Co-Curricular Activities / Hobbies

• Internet Surfing, downloading interesting software and trying them out.

• Listening to music and trying out the latest technology available in town.

Personal information

Father Name : Sonu Baboo

Date of Birth : 26th January 1987

N.I.C : 42301-215169-5

Marital Status : Single

Religion : Hinduism

Nationality : Pakistani

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