Customer Service Sales Representative

Arneatha Collins

Fort Worth, TX

*****************@*****.*** - 682-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Guest Service Representative

Extended Stay America Hotels - 2015 to Present

Box Maker

Ecolab - Fort Worth, TX - April 2015 to May 2015

Responsibilities

Made boxes and put the appropriate labels on them . Sales Representative/Customer Service

Penguin Patch Holiday Shoppe - Fort Worth, TX - March 2015 to April 2015 Responsibilities

Made outbound phone calls to elementary school PTAs' across the US, to get them to sign up for a Fundraiser.

•Sent Emails to PTA presidents and let them know about the monthly bonuses for pre registering.

• Completed contracts for potential customers.

• Kept customers up to date about their fundraisers. Packer/Shipper

Dickies Warehouse - Fort Worth, TX - January 2015 to February 2015 Responsibilities

•Record product, packaging, and order information on specified forms and records.

•Examine and inspect containers, materials, and products to ensure that packing specifications are met.

•Mark and label containers, container tags, or products, using marking tools.

•Remove completed or defective products or materials, placing them on moving equipment such as conveyors. Inspector/Quality Control

GENCO - Fort Worth, TX - June 2014 to November 2014 Responsibilities

•QC'ed cell phones for damage.

•Scanned cell phones with scanner.

•Input info into the QC database.

Accomplishments

• QC'ed cell phones for damage. •Scanned cell phones with scanner •Input information into the QC database. Cutter

Fresnel Technologies - Fort Worth, TX - March 2014 to April 2014 Responsibilities

•Cut Camera Lenses.

•Packaged cut camera lenses and placed them on the designated shelves. Cashier/Customer Service

GOLDEN CHICK - Austin, TX - October 2013 to January 2014 Responsibilities

•Receive payment by cash and credit cards.

•Issue receipts, refunds, credits, or change due to customers.

•Assist customers by providing information and resolving their complaints.

•Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

•Greet customers entering establishments.

•Answer customers' questions, and provide information on procedures or policies.

•Establish or identify prices of goods, services or admission, and tabulate bills using a cash register •Process returns and exchanges.

•Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

•Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

•Maintain clean and orderly lobby and complete other general cleaning duties, such as mopping floors and emptying trash cans.

•Offer customers carry-out service at the completion of transactions. Cashier

GOLDEN CHICK - Austin, TX - May 2012 to May 2013

Responsibilities

•Receive payment by cash and credit cards.

•Issue receipts, refunds, credits, or change due to customers.

•Assist customers by providing information and resolving their complaints.

•Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

•Greet customers entering establishments.

•Answer customers' questions, and provide information on procedures or policies.

•Establish or identify prices of goods, services or admission, and tabulate bills using a cash register •Process returns and exchanges.

•Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

•Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

•Maintain clean and orderly lobby and complete other general cleaning duties, such as mopping floors and emptying trash cans.

•Offer customers carry-out service at the completion of transactions. EDUCATION

Medical Coding & Billing

College of Health Care Professions - Fort Worth, TX 2014 to 2014

SKILLS

Customer service (3 years), Call Center (Less than 1 year), Telephone (Less than 1 year), Computer (Less than 1 year)

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