Customer Service Representative

Shaderra Williams

Customer Service Representative/ Sales Associate

Fort Lauderdale, FL

****************@*******.*** - 954-***-****

I'm looking for a fun and challenging job that I can turn into a permanent Career.

WORK EXPERIENCE

Teacher Assistant

brilliant minds - Plantation, FL - March 2015 to Present Responsibilities

Care for infants 8 weeks to 12 mths, fill out baby grams, change and feed babies and clean Accomplishments

Being able to meet different kids and observing different kids Skills Used

Great team player, communication, learning different status Sales Associate/Cashier/Customer Service

worth it - Lauderhill, FL - 2014 to Present

Responsibilities

Assist customers and cashing customer out

Accomplishments

I made sure that all the customer walk out happy

Skills Used

Great customer service, satisfied customers and a positive attitude Temporary Worker

labor ready - Tamarac, FL - July 2013 to Present

Responsibilities

Different assignments everyday such as retail, stock, assemble, customer service, food prep, cleaning, sign holding, driving cars for auctions, and work on construction sites Accomplishments

I gain so much experience in jobs I never did before Skills Used

I demonstrated great skills on all the jobs sites my agency send me to inventory associate

wis international - Fort Lauderdale, FL

Responsibilities

Travel to different stores like walmart, victoria secrets, dollar tree, dollar general, bath and body works, ross,dd's, and etc to do their inventory.

Accomplishments

I met new people had an opportunity to work with many companies and alot of team work and basically I get the job done.

Skills Used

Communication skills, operating the scan gun, and team work Customer Service Representative/ Sales Associate

Teleperformance - North Lauderdale, FL - October 2012 to February 2013 Interact with customers to provide information in response to inquiries about products and service and handle and resolve complaints.

Keep records of customer interaction and transactions. Take or enter order, cancel accounts, or obtain details of complaints. Teacher Assistant

New Beginning Christian Academy - Lauderhill, FL - October 2011 to July 2012 Supervise students in halls, cafeteria, and inside the classroom. Instruct and monitor students in the use of care in equipment. Observe students performance and record relevant data to assess progress Telemarketer

Vector Telemarketing Corporation - Lauderhill, FL - January 2009 to October 2011 Explained products of service and prices, and answers questions for customers. Obtained customers information such as name, address, and payment method and entering order in computer. Maintain records of contacts, accounts, and orders. Assistant Teacher/Floater

ascension peace - Lauderhill, FL - September 2009 to December 2010 Responsibilities

Worked in the baby room, assist other teachers, preparing food, opening and closing. Accomplishments

By the time my babies was 2 they was already potty trained, parents always request me to teach their kids, also by the time my babies was 2 they were able to count from 1-10 and they were already using three to four words sentences

Skills Used

Parents love me, im good at teaching.

Preschool Teacher

new generation learning center - Fort Lauderdale, FL - August 2007 to September 2009 Responsibilities

3 years old teacher, did different age appropriate, activities, lesson plans, cleaning Accomplishments

I help potty train kids, also by the time they went to the vpk they was able to read, write and recognizes and identify there names, shapes, numbers, colors, 3 to 4 letter words. Skills Used

Language and vocabulary skills, potty training, and etc. Cashier/ Stock associate

Winn Dixie - Fort Lauderdale, FL - September 2002 to November 2004 Stock shelves and racks, and clean display cases, shelves, and aisles. Issues receipts, refunds, and changes upon customers requests Handling cash, vouchers, or debits purchases.

EDUCATION

High School Diploma in Early Childhood Education

North Atlantic Regional High School

August 2001 to May 2005

SKILLS

inventory, cashier, call centers, stock associate, basic computer skills, typing speed 35 wpm, sales associate

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