OBJECTIVE
To obtain a challenging position in the legal field that will utilize my education, experience and skills.
EXPERIENCE
August 2015 - Present NexxLinx Newburgh, NY
Retention Call Center Representative
Ensure that customers understand their bills
Answer customer questions regarding recent product and service purchases
Provide tailored solution to customers concerns regarding their services
Work simultaneously with multiple computer applications and databases
Ensure that customers are happy with their communications purchases
August 2013 - February 2015 Ralph Accoo, Esquire Bronx, NY
Freelance Legal Typist
Type various court documents, motions, summons, complaints and pleadings.
July 2001 – December 2014 Miracle Provider Church Bronx, NY
Administrative Assistant
Initiated and maintained filing system for office efficiency.
Prepared weekly church bulletins for congregant information.
Schedule counseling appointments and travel; liaison between Pastor and congregants.
Prepare and submit monthly and quarterly federal (941-M and 941), along with state monthly and quarterly (NYS-45 and NYS-1) payroll withholding forms
Schedule maintenance of fire extinguishers and copier.
Coordinate and schedule meetings of various church groups and boards (Usher Board, Deacon and Deaconess Boards, Pastor Committee).
EDUCATION
August 2014 TCI College of Technology New York, NY
Associates Degree of Applied Science In Paralegal Studies
Member of TCI Paralegal Association Club
Dean’s List Summer 2014 (GPA: 3.7)
Relevant Courses
Contracts, Criminal Law, Legal Office Procedures, Legal Research and Writing, Litigation
Certifications
Westlaw Case Law Research, Classic Fundamentals, Litigation and Statutes
Skills
Computer – Proficient in MS Word, knowledge of Excel, Access and Power Point - Type 55wpm
Knowledge of Westlaw and LexisNexis Databases
Able to draft memorandums, summons and complaints