Customer Service Administrative Assistant

ASHTON VINCENT

**** ******* ** ***# *****, San Antonio, TX 78227

C: 210-***-****

***********@*****.***

Professional Summary

Committed and motivated administrative assistant with exceptional customer

service and decision making skills. Strong work ethic, professional demeanor and

great initiative dedicated customer service representative, motivated to maintain

satisfaction and contribute to company success.

Skills

Customer and Personal Service Microsoft Office

Active Listening Deadline- oriented

Critical Thinking Strong organizational skills

Writing Focused on customer satisfaction

Experience

Lead Teacher Sep 2014-Dec 2014

Happy Jacks Learning Center - Ingram, TX

Organized activities that developed children's physical, emotional, and social

growth. Helped facilitate indoor and outdoor play, parent-teacher conferences and

keeping classroom clean. Created daily lesson plans for activities. Monitored educational progress by keeping detailed individual charts and files.

Customer Service Manager Aug 2013-Aug 2014

Walmart - Kerrville, TX

Balanced the needs of multiple customers simultaneously in a fast-paced retail

environment. Processed all sales transactions accurately and in a timely fashion.

Built customer confidence by actively listening to their concerns and giving

appropriate feedback. Opened and closed the store, which included counting cash

drawers.

Site Director Jun 2012-Jun 2014

KERR County YMCA - Kerrville, TX

Organized activities that developed children's physical, emotional and social

growth. Monitored children's play activities to verify safety and wellness. Used

clear communication and professionalism to develop constructive relationships

with families.

Sales Associate May 2010-Aug 2010

Vector Marketing - San Antonio, TX

Identified prospective customers through cold calling and arranged appointments in order to administer presentations of the product.

Education

Bachelor of Arts: English May 2014

Schreiner University - Kerrville, TX

Coursework in English grammar, language development, creative writing, and

technical and professional writing. Earned President and Dean's list honors.

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