Customer Service Administrative Assistant
Resume:
Objectives
Experience
Date of Employment : May 28th, 2013- Present
Braun Property Management
Oakland, Ca
Administrative Assistant
Provide excellent customer service
Provide 100% customer confidentiality
Send Selective Customers to Collections
Take payments, answer a multi line telephones.
Place Facilities Orders
Count the drawer at the end of the night, and ensure balance of all registers and submit daily deposits.
Take Daily deposits to the bank and make deposits.
Experience
Date of Employment : August 2009-May 2013
Old Navy
San Leandro, Ca
Cash Handler/Cashier
Provide excellent customer service in person and over the phone
Do stock Checks for customers
Do charge sends
Count the drawers at the end of the night, and ensure balance of all registers and submit daily deposits.
Supervise store operations as the leader on duty when short staffed and required by the store manager.
Make change for other cashiers
Experience
Date of Employment : August 2004-June 2009
East Bay Asian Youth Center
Oakland, Ca
Academic Mentor / Lead
A nonprofit organizations supporting student from the Oakland Unified School District to achieve academic goals.
Follow students protocol in academic achievements as required by the OUSD.
Make a daily agenda for academic goals
Schedule and attend parent/teacher meetings.
Work alongside students teachers to create an agenda for students academic success
File paperwork/ students information
Enter students attendance in to data base
Experience
Date of Employment : October 2004-May 2005
Kaiser Permanente
Oakland, Ca
Volunteer
Receptionist
Answer multi unit telephones, provide patients with appointments.
Assist patients with disabilities: provide them with wheelchair; help them enter the shuttle if assistance was needed
Provide directions to those patients who needed assistance to go to their appointments.
Call Taxis for patients.
Assist in ICU nurses with basic supplies (under supervision).
Assistant in the Optometry department (under supervision)
Professional Education
Merritt College 8/00/2011 To 5/00/2012
Oakland, Ca
EMT Training Program
First Aide
CPR for the Health Care Provider
12hr Ride Along with Oakland Fire Department Station 13 and 17
12 hr Hospital setting training at Highland Hospital (5150 ward) and (ER)
Academic Education
Merritt College 8/00/2005 To 5/1/2012
Oakland, Ca
AA in Liberal Arts
AA in Social Behavior and Science
Oakland Senior High 8/29/2001 To 6/22/2005
Oakland, Ca
High School Diploma
References
Jazmin Silva 510-***-****
Erick Barcenas 510-***-****
Vibol Vann 510 -388-5065
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