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Customer Service Real Estate

Location:
San Francisco, CA
Posted:
November 03, 2015

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Resume:

DAVID M. FABIAN

*** **** ******, ********, ** ***15

718-***-****

SUMMARY

Top unit producer having experience and success in assisting clients with residential mortgages. Demonstrated skills in analysis, understanding client’s needs, and protecting firm’s book. Developed strong working relationships with clients and bankers providing extraordinary customer service. Performs effectively under high-pressure situations. Solid IT background in financial services arena.

EXPERIENCE

JPMorgan Private Bank, New York, New York May 2010 – July 2014

Vice President/Mortgage Advisor

Originated, structured, priced, and pre-underwrote new mortgage opportunities consistently ranking first in pipeline unit volume and closed units. Oftentimes had 100+ loans in process

Ensured a smooth process while creating a positive client/prospect experience.

Managed private bankers’ expectations while providing them with appropriate support

Closed loans within rate lock expiration date windows

Worked with Credit Executives and Capital Advisors to manage risk

Trained analysts to understand nuances of the business and on all communication with clients and prospects

“Found” income and/or assets needed in order to approve loans. If all failed but client/prospect was a worthy credit, mitigated appropriately and pushed for exceptions, providing rationale for said exceptions

Underwriter/Consultant Dec 2009 – May 2010

Underwrote New York Mortgage Advisory’s loans for clients with complex balance sheets and cash flows

Wells Fargo, Billings, Montana

Underwriter/Temporary Staff 2009

Underwrote residential loans ensuring income and assets were within guidelines of verification and stability

Systems Analyst Roles (Consulting and Full Time) 1998 - 2004

(Citigroup, JP Morgan Chase and Warburg Pincus)

UNIX Systems Analyst

EDUCATION

New York University, New York, New York

Master of Science Degree, Real Estate Finance & Investment

Substitute Instructor for Bachelor Degree level Real Estate Finance course. Formal Argus training

Montclair State University, Upper Montclair, New Jersey

Bachelor of Science Degree, Computer Science & Mathematics



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