Customer Service Microsoft Office

OMAR OMAR

**** ***** ***** *** *******, TX. ***** 210-***-**** **************@*****.***

Graduate in Faculty of Teaching with hands-on teaching experience in the classroom. Demonstrates experience in verbal communications and providing instruction and developmental expertise. Interest in pursuing a career with your company. I provide excellent customer service and can demonstrate strong relationships and rapport with colleagues, management and clients. Self starter with the ability to work independently or as a part of a team, and can coordinate training events, schedule classes for an environment, as well as, organize the materials to support training activities. Strong analytical and problem solving skills and I can assist in the implementation of basic training. sess89ns

Ø Syllabus design

Ø Leadership and team building

Ø Project implementation

Ø Problem resolution

Ø Training and development

§ Prepared material for presentation

§ Provided leadership and support to students and staff

§ Interacted with employees to resolve any issues or escalations

§ Enforced compliance of laws and school policies and student activities

§ Demonstrated professionalism, and prioritized teaching methods

§ Expertise in using a variety of technologies, including scanners, facsimiles, photocopiers, desktops, laptops, and tablets, as well as, software programs.

§ Ability to perform a variety of functions, including data entry, application tracking, and communicating via email or verbal communication.

COMMISSIONEDSECURITYOFFICER-Allied Barton Security Svcs. San Antonio, Texas Nov 2012-Present JOURNEYMANAGER Shell Global Oil Company Libya Aug 2008-Mar 2011 UQBA IBNNAFIHIGH SCHOOL Teacher Libya Sept 2007-June 2008 UNIVERSITYOF PHOENIX, SAN ANTONIO, TEXAS NOVEMBER 2014 Healthcare Administrat ion/Healthcare Management Bachelor degree Currently MBA STUDENT, University of Phoenix

UNIVERSITYOF SEBAH, SEBAH JUNE 2010

Pursuing Masters in Education

UNIVERSITYOF SEBAH, SEBAH JUNE 2007

Bachelor of Education

COLLEGE OF SCIENCE, BANGHAZY JUNE 2002

QUALIFICATIONS PROFILE

AREAS OF EXPERTISE

CAREEROVERVIEW

WORK CHRONOLOGY

Ø Excellent verbal &written communication

skills

Ø Fluent in Arabic and English

Ø Ability to utilize a variety of computer systems and software

Ø Instructional design

EDUCATION

OMAR OMAR

5827 Trent Ranch SAN ANTONIO, TX. 78249 210-***-**** **************@*****.*** General Science

EDUCATION

COLLEGE OF ENGINEERING, BANGHAZY JUNE 2001

Engineering

LIBYAHIGH SCHOOL, SEBAH JUNE 1998

High school diploma

Microsoft Office Programs: Word, Excel, Access, PowerPoint, 10 key, Internet Research, software programs, Motivation, Leadership, Organization, Decision Making, and Problem Solving ADDITIONAL SKILLS

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