Project Support

INBARASU C

Inbarasu C

Amman Kovil Pathy,

Anandur (post), Uthangarai (TK)

Krishnagiri (DT). Mobil: 91-988*******/995-***-****

Pin Code – 635304. Email: **********@*****.***

Career Objective

Seeking an opportunity in a leading IT firm where I can gain immense valuable experience, which will help me in sharpening & enhancing my skills and to contribute my best to the company which creates a win-win situation for the company and me.

Professional Summary

Overall 3.1 years of experience.

2.4 years of experience as a Senior Technology Support Executive at Infosys.

10 months of experience as a XML Editor at Pre media Global.

Completed JAVA course in Talent sprint Education services (P) Ltd., in Chennai. (Nov’12 to May’13).

Done programming using JAVA Technologies (Java, JSP, JavaScript, Servlets, MYSQL, HTML, and CSS).

Good experience and knowledge in Requirement Study, Design, Analyze, System Setup, Development, Testing, Implementation.

Enhancement and support on AS400, JAVA track in Sysco project. Completed training on AS400 for Sysco project.

Providing root cause analysis for errors occurred and documented changes.

Implementing the changes requested by the client and testing those changes in testing environment.

Technical support for Mondelez international Working with the incident management tickets to resolved issues.

Pro-active in taking initiatives and in actively participating in technical discussions.

Working Experience

Employer: INFOSYS BPO LIMITED

Designation: Senior Technology Support Executive

Unit: Technology Support & Optimization

Tenure: 24-Jun-2013 to Till Date

Employer: Pre Media Global (P) Ltd.,

Designation: XML Editor

Tenure: 06-Feb-2012 to 03-Oct-2012

Educational Qualification

Master of Computer Applications from Asan Memorial College of Arts & Science, Chennai with an aggregate of 79% of marks in 2011.

Bachelor of Computer Applications from Islamiah College of Arts & Science, Vaniyambadi with an aggregate of 70% of marks in 2008.

Technical Skill

Operating Systems: Microsoft Windows

Technology Domain Expertise: Java, JSP, Servlets, JavaScript, Html, CSS.

Tools: Eclipse

Database: MySQL

Webserver: Apache Tomcat

Project Undertaken

Current Project: Sysco – (Food Distribution Company)

Sysco Corporation is involved in marketing and distributing food products to restaurants, healthcare and educational facilities, hotels and inns, and other foodservice and hospitality businesses

Tools Used: Eclipse

Technologies / Data Base: AS400 (RPG, RPGLE, ILERPG), JAVA, MYSQL

Web Server: Apache Tomcat

Role: IDS Developer

Responsibilities:

Enhancement and support on AS400, JAVA track in Sysco project. Completed training on AS400 for Sysco project.

Working with the incident management tickets to resolve issues.

Participating in the meeting with clients to discuss about the changes in program.

Analyzing the changes needs to be coded in the programs and providing necessary solution to the client.

Preparing and performing test cases in testing environment for the change request.

Documenting the change request and provided solutions.

Interacting with clients for UAT and implementing the changes in production environment.

Attended for product features customization review meetings

Ensuring the timely accomplishment of the code changes for specified problems.

Project Name:

Mondelez International Inc. – (Food and Snacks Distribution Company)

Mondelez International, the world's pre-eminent involved in in marketing and distributing of (Cookies, Crackers, Gum, Chocolate, Cough and Candy) company for North America.

Responsibilities:

Support and Monitoring.

Creating CRs for any changes in the Production Environment.

Handling issue raised by the user related to orders and credits.

Writing basic queries in SQL 2005 to retrieve the data as per the client requirement.

Creating the Solution Document on different types of issues faced by the users.

Participating offshore/onsite meeting gather the information and preparing documents and send to offshore team.

Project Name:

Project Name: Auction Engine

Tools Used: Eclipse

Technologies / Data Base: Jsp, Servlets, MYSQL.

Web Server: Apache Tomcat

Role: Design and Coding.

Description:

Auction websites allow users to bid on items before purchasing. The authentication of the user is assured by generating the login and password during the registration process that each user has to go through. An auction website is an ideal method for selling items on a wide scale. It helps people who want to get rid of items and provide them to people who are looking for them. Making an auction website requires time and dedication, as the online library of items will grow on a daily basis. The website needs to be maintained regularly to provide frequent updates and attract buyers and sellers.

Personal Profile

Date of Birth: 13/05/1988

Father’s Name: Mr. Chidambaram

Gender: Male

Nationality: Indian

Permanent Address: Amman Kovil Pathy, Anandur (PO) Uthangarai (TK), Krishnagiri (DT),

Pin Code- 635304, Tamil Nadu.

Declaration

I hereby declare that the information provided above is authentic and true to my knowledge.

Place: Signature

Date: (Inbarasu c)

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