Human Resources Management

YANXIA (EMMA) FANG

New York, NY ***** 1-917-***-**** ************@*****.*** www.linkedin.com/in/emmafang8310

SUMMARY OF QUALIFICATION

Certified Professional in Human Resources (PHR) offering a 5-year HR career distinguished in talent management

Extensive background in HR generalist affairs, including training and development, recruitment and retention, benefits and compensation, and conflict resolution.

A self-motivated fast learner with a can-do attitude, outstanding interpersonal and communication skills

PROFESSIONAL EXPERIENCE

IMPACT Leadership 21 -- New York, NY Feb 2015 – Present

Provides leadership solutions that drive changes with core mission of accelerating women’s leadership at the highest levels.

Director of IMPACT Leadership Academy & Executive Assistant to CEO

Managed diversity recruitment for marketing and research talents. Designed and delivered training for interns and employees. Consulted CEO on developing training program. Conduct in-depth SWOT research on competitors.

Fostered a learning organization with weekly training programs conducive to positive dialogue across the organization; improved programs based on evaluation

Improved recruitment strategy and process by using behavioral interviewing, case study, and group interview

Successfully built a diverse team from more than 8 countries by liaising with local universities, recruiting through social media, networking, and managing with various recruiting and staffing companies

Conducted evaluation on recruiting vendors, channels, and HR analytics on ROI of human capital

Office of International Service, Teachers College, Columbia University-- New York, NY July 2014 – Oct 2014

Provides immigration-related advice and documentation services for international students, visiting scholars, and their dependents.

Orientation Intern

Planned and carried out 2014 Fall Orientation Program, including the Welcome Desk for new students; new international student orientation; and post-arrival events, workshops, and mentorship program.

Created and facilitated 5+ workshops on achieving academic and personal success for new students to transit smoothly at TC

Managed new student mentoring program and coached 10+ students on academics and time management

Developed metrics to valuate the Orientation, suggested improvements based on standardized data collected from 200+ students

Wenhui Xinmin United Press Group -- Shanghai, China Aug 2008 – Aug 2010

One of the most influential media press group in China

HR Generalist

Managed all human resources issues, serving as primary human resources for employee. Spearheaded initiatives that improved recruitment, training and development, staffing, and retention. Significantly increased productivity by establishing best practices for performance metrics, HRIS, and other policies.

Initiated engagement programs to cultivate a productive and collaborative culture. In return, the productivity enhanced more than 50%, which assisted the company to exceed its revenue goal by 20%

Filled 20% positions in company with top-notch candidates in 3 months (90% were tech positions, less than 1% turnover rate)

Utilized a wide variety of methods to generate candidates, including web-based sourcing, internet postings, internal and external networking, job fairs and referral program

Liaised with local universities and colleges to offer their best students internship program (2 excellent interns became staff)

Outstanding Employee of 2009, and Trade Union Activists of 2009

Touchmedia-- Shanghai, China Mar 2007 – Aug 2008

Leading in-taxi interactive media company in China

HR Specialist (Mar 2008 – Aug 2008); Admin & HR Assistant (Mar 2007 – Mar 2008)

Coordinated and performed HR daily functions, including staffing, employee relations, performance assessment; assisted HR Director for administering benefits of headquarter and two other branches (Beijing and Guangzhou); handled some admin work, including: coordinated with all departments on company moving, office administration.

Screened resumes, recommended qualified candidates to HRD, and coordinated interview schedules

Conducted analysis on 3 major recruiting vendors and reported to HRD

Coordinated recruitment in 3 cities at the same time

Co-developed company’s first-ever standardized disciplinary procedures

PROJECTS

Certificate Projects: Collective Intelligence in Organizations (EQ, SQ & CQ) -- New York, NY Feb 2015 – Nov 2015

Half-day training and development projects to enhance company productivity and organization effectiveness

Leveraging Culture Intelligence (CQ) in Transnational Merger and Acquisition

Leveraging Social Intelligence (SQ) in Client Management

Unleashing the Power of Emotional Intelligence (EQ) in Executive Coaching

Course Project: Small Group Intervention-- New York, NY Feb 2015 – May 2015

Provided consultation to the organization with group issues, and recommended a 6-month intervention

Course Project: Practicum in Change & Consultation in Organization -- New York, NY

Client: one of the biggest media groups in New York Feb 2015 – May 2015

Increased clients’ awareness of their problems through Leadership Metaphor Exercise

Provided 3 major recommendations based on analysis and observation, and consolidated 10 action plans based on discussion

Course Project: Transform Conflict from Within-- New York, NY Sept 2015 – Dec 2015

Successfully created a one-day retreat for Tech Companies in resolving challenges on gender diversity and talents retention

VOLUNTEER EXPERIENCE

Global Guide, One to World -- New York, NY Apr 2014 – Present

Volunteer, 2014 RXR Long Island Marathon -- New York, NY May 2014

Volunteer in EXPO sites, EXPO 2010 – Shanghai, China Aug 2014 – Oct 2014

Volunteer Teacher, Cerecare Wellness Center – Shanghai, China 2012 – 2013

EDUCATION & CERTIFICATION

Teachers College, Columbia University, MA in Social Organizational Psychology -- New York, NY Dec 2015

Participated in a variety of initiatives during my graduate studies

Created database, and delivered report for MBAs and APDs in service of the partnership between CU-Asia and McKinsey & Company Greater China

TC Grant-in-Aid Stipend (2014), awarded from Teachers College, Columbia University

East China University of Science and Technology (ECUST), BB in International Economics and Trade – Shanghai, China July 2007

Associate Secretary-general, Student Union of Associations

Certification:

PHR (Professional in Human Resources), 2010

Collective Intelligence in Organizations (EQ, SQ & CQ), 2015

AFFILIATIONS

Society of Human Resource Management (SHRM), Member

Toastmaster International (VP of PR, 2014-2015; sergeant at arms, 2015-2016)

Student Senate in Teachers College, Columbia University (2014-2015), Student Committee

CUAsia (2014-2015), VP of Secretary

ISPA (International Student Psychology Associate), Member

ODHCC (Organization and Human Development Consulting Club), Member

CGCC (Columbia Graduate Consulting Club), Member

SKILLS

Software: Microsoft Office (Word, Excel, Outlook, Access, Publisher), Microsoft Visio, Mail Merger, Python, SPSS, iMovie

Languages: Mandarin Chinese, English, Japanese

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