Data Entry Assistant

Susan M. Braithwaite

** ******* **, *******, ** 857-***-**** *********@*****.***

Experience

DoorDash July 2015-present

Courier

Vehicle food delivery assignments, other goods through Android phone application

Ve

Boston Postmates

Courier May 2015-July 2015

Vehicle food delivery assignments, other goods through Android phone application

Homecare

Ho Homecare of elderly, disabled parent

Coordinate all care for elderly parent, meal preparation and schedules, bathing, medical care Sept 2014-present

and appointments, some financial planning.

Partners Community Healthcare ( Randstad Temp Position) August-Sept 2014

Data Entry Analyst

Performed data entry of Medicare recipient responses in high profile project for the

Centers for Medicaid & Medicare

Entered large volume of responses with accuracy and attention to detail into

web-based application

Worked with a team to accomplish goal, counted and organized response forms

for volume accuracy.

Retail Associate Macys Burlington, Ma March 2013-May2014

Operated Point of Sale to conduct all merchandise transactions

Greeted customers at POS, performed purchase, returns

search-and-send transactions.

Worked retail floor in merchandise recovery, tidied merchandise on sale floor,

returned to proper racks and displays

Entered customers in MyClient system to maintain customer correspondence on

in-store special events and sales.

Charlestown, Ma

Billing Assistant Partners Healthcare Boston, Ma March 2011- May 2011

Researched Commercial Insurance Claims for payment and non-payment

Issues in the Patcom system.

Utiliized the BICS claim system to access claims, research

demographic information.

Researched patient liability to forward claims to commercial payers

Claims Processor/Clinical Data Entry Operator August 1996-November .2010

Mass Behavioral Health Ptnership Boston, MA

Reviewed all batched claims in MHS processing system.

Researched pended claims and resolve issues to adjudicate.

Prepared and distributed Electronic claim reports for processing.

Processed Interactive Voice Response authorizations; modified and voided those

authorizations upon request

Processed Psychological Testing and discharge forms.

Trained new employees on all aspects of IVR and Psychological Testing

entry tasks in the MHS system.

Recorded minutes for Continuing Care Quality Improvement

Administrative Assistant/ July 1993-July 1996

Authorization Operator Mental Health Management of America Boston, MA

Performed administrative as Assistant to the Authorization Supervisor.

Prepared correspondence to Providers and staff.

Assisted with coordination of Provider trainings.

Maintained logs in Lotus 1,2,3.

Keyed outpatient review forms maintaining 10,000 strokes per hour.

Processed modifications to forms using established clinical protocols..

Processed modifications to forms using established clinical protocols.

Education

Simmons College Bachelor Of Arts Communications 1988

Sept 1986-May 1988

Macys

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