Management Manager

- * -

DDAAVVIIDD MMIISSHHEELLSS

**** **** *****, ******* *****, IL 60089

Tel: 847-***-****

Cell: 847-***-****

E-mail: acs9ri@r.postjobfree.com

OBJECTIVE

Seeking a career opportunity to participate in the growth of an organization where I can utilize my system architecture, analysis, capacity planning, disaster recovery, administration, networking, management and project leadership skills. QUALIFICATAIONS

A highly skilled Information Technology (IT) technical manager and system analyst with over 15 years with hands-on experience in difficult and complex IT environments, with the highest degree of analytical competence. Skilled seasoned professional leverages technical aptitude, enterprise level systems/network, project planning, design, deployment, management and support of mission critical IT infrastructures and applications. Ability to handle multiple tasks, assume multiple responsibilities, and work with individuals at all levels of an organization to transcribe user needs into efficient, time saving/cost saving systems.

SKILLS

Strong system management; configuration; performance planning and tuning; security; and networking on iSeries (AS/400) platform Windows Server 2008/2003/2000/NT management; security and networking Understanding of the complex network environments

Ability to work in a heterogeneous environment; troubleshoot compatibility challenges; project planning and management

Software Products – Change Management System (Aldon CMS), Job Scheduling

(Help/Systems and Reveal), FEU, MQM, GMI, ShowCase, CL, SQL/400, DFU, PDM, SDA, Microsoft Office, Lotus notes, Visio, FlowCharter, Client Access, Rumba, NDM, FTP, WebSphere and Windows XP/2003/Vista/Win7 EXPERIENCE

06/2008 – Present

JP Morgan, Chicago, Illinois

VP OF TECHNICAL SERVICES

Order Management System (OMS) – responsible for daily BAU application/system activities. Interface with development team on the proper course of software development to adhere to standards, usability, and stability of the application. Provide guidance and technical support expertise to the GTI IOC, Operations, Development and LOBs.

iSeries Networking - responsible for all iSeries server network configurations and TCP/IP administration of iSeries servers in the complex enterprise network infrastructure. Research and implement network fault tolerance on iSeries platform.

iSeries Security – responsible for system/application security and profile administration.

Problem Management - responsible for the problem root cause analysis and

- 2 -

resolutions related to system/application outages that impact OMS, Operations, traders, and clients.

Manage and develop effective project timelines to achieve desired results; assists staff in the development of project estimates, schedules and contingency plans; communicates contract goals and objectives, project methodologies and activities; monitors project costs, and budgets to meet objectives.

Technical lead in developing and implementing policies and procedures related to iSeries system, software development, technical support, security, change management and disaster recovery.

Responsible for focus on continuous quality improvement in systems and processes; increasing and improving productivity and resource utilization. 03/97 – 06/2008

Bear Stearns & Co., Inc., Chicago, Illinois

ASSOCIATE DIRECTOR OF TECHNICAL SERVICES AND NETWORKING

Hands on Incident Management manager - responsible for daily tracking and resolution of system/application problems affecting iSeries Operations, end users, and clients. Research issues and implement solutions to prevent problems from recurring. Provide guidance and technical support to the iSeries Operations group.

Hands on iSeries Networking manager - responsible for all iSeries server network configurations and TCP/IP administration of iSeries servers in the complex enterprise network infrastructure. Research and implement network fault tolerance on iSeries platform.

Provide support for the primary Equity/Options OMS. Interface with development team on the proper course of software development to adhere to standards, usability, and stability of the application.

Assist technical leads in developing and implementing policies and procedures related to iSeries system, software development, technical supports, security, change management and disaster recovery.

Provide system support for different LOBs, Operations and Development. Assist with different project initiatives and focus on continuous quality improvement in systems and processes; increasing and improving productivity and resource utilization.

06/96 - 03/97

Ameritech, Hoffman Estates, Illinois

c/o Interim Technology, Schaumburg, Illinois

AS/400 OPERATIONS / IT HELP DESK

Installation, configuration, troubleshooting and support of iSeries(AS/400) servers in over 10 nationwide locations.

Performed initial problem determinations and escalation to appropriate technical support unit.

Operated several types of computer systems including IBM AS400, RS6000, SUN Systems, AT&T, HP, DEC, XEROX, SIEMENS and BARR.

Performed utility programming and operations automation through CL programs and SQL.

Created and maintained system documentation and procedure manuals as required.

Performed verification processes for data security and report distribution.

- 3 -

EDUCATION

09/95 - 03/96

Computer System Institute, Deerfield, Illinois

Business Data Processing on AS/400 Platform

Intensive hands-on course in business applications on an AS/400, which included development and debugging of RPG/400 and CL programs utilizing SUBFILES, SEU, PDM, DFU, and QUERY/400.

Degree: Certification Program

09/89 - 06/94

Moscow State Technical University, Russia

Bachelors Degree in Computer Science & System Automation Minor in Software Engineering

PERSONAL

Available to travel. Fluent in Russian.

REFERENCES

Available upon request

Contact this candidate