Housekeeper

PATRICK KINGORI

ADDRESS:P.O BOX **, NYAHURURU

EMAIL: **********@*****.***

TELEPHONE:+254********

ID: 31290092

CAREER PROFILE

I am proactive team player who is well mannered, polite, hardworking and dedicated housekeeper with experience of overseeing the day to day activities of the housekeeping department are in progress, in order to maintain and meet the hospitality service. Having proven ability to create a pleasant, safe, welcoming and clean environment for the guest. Punctuality, flexibility and with an eye for detail and an ability to ensure a professional efficient and effective housekeeping service.

WORK EXPERIENCES

Year Establishment Role

2014-2015 Capital Hill lodge Room Steward

2015-Present Eagle palace Hotel Housekeeper

DUTIES

Servicing bedroom to the required standards using cleaning material/ equipment.

Ensuring that repairs are reported and carried out quickly.

Disposing of rubbish from rooms,taking it to the skip.

Managing materials cost and minimize wastage.

Liasing with the receptionist to give rooms status.

Assistant in rooms allocation.

Informing quest of hotel facilities.

Welcoming guests by meeting, greeting and assisting them with luggage.

KEY SKILLS AND ACHIEVEMENT

Good knowledge of housekeeping process and procedures.

Excellent standards of hygiene and cleanliness.

Capable of working to a very high standards and on own initiative.

Knowledge of folding towel.

Relating and working well with people from different culture and backgrounds.

Communicate very well both orally and in writing fluent in Kiswahili and English.

Time management.

Proficient and competent in the use of MS Office packages, internet and email.

These are my strong personal attributes

Team player and leader.

Results oriented.

Honest and reliable.

Flexibility.

Able to work under pressure and meet tight deadlines.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

Area of learning,Institution, Year

Diploma in Tourism Management Rift valley institute of business studies,Nakuru 2014

Craft Certificate in Hospitality Capyouth empowerment institute, Nakuru 2014

Kenya certificate of secondary school (KCSE) Kihara Secondary school, Ndaragwa 2012

Kenya certificate of primary school (KCPE) Kanyagia Primary school 2008

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