Cyber Room Facilitator

Insurance Office Manager

Highly motivated employee who works well under pressure. Adaptable to working individually and as a member of a team. Excellent leadership, organizational, and communication skills. Worked with Linux, UNIX, Windows Server ’08 and ’12, and also worked with PowerShell. Microsoft Word and PowerPoint 2013 Certified.

Wilkes Community College Wilkesboro, NC.

May 2017 Associate in Applied Science, Information Technology – Networking

U.S. Army Signal School of Excellence Ft. Gordon, GA.

December 2012 Certificate in Information Systems – Signal Support

Wilkes Community College Present

Cyber Room Facilitator

Maintaining telecommunications equipment to ensure uninterrupted connectivity during telepresence sessions.

Monitors classroom activities, enforces rules and regulations, and ensures a safe working environment.

Prepares equipment and room for classes and ensures the equipment runs effectively.

Assists instructor with any administrative tasks that need to be performed.

U.S. Army 2012-2014

Signal Support Systems Specialist

Supervised, planned, and performed installations, operations, and maintenance for all information systems, to include: Local Area Networks (LAN), Wide Area Networks (WAN), Routers, and Switches.

Responsible for network integration using radio, wire, and satellite systems.

Developed and executed communications security management (COMSEC) policies and guidelines.

Set up and organized audio and video communications.

Valley Hills Mall – Hickory, NC. 2011

Assistant Kiosk Manager

In charge of opening and closing procedures.

Managed employee schedules.

Balanced tills, prepared, and delivered deposits.

Organized inventory and provided excellent customer service to a diverse clientele.

Trained new employees on kiosk policies and how to perform daily financial tasks.

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