Customer Service Manager
Resume:
Stanley E. Young
Monee, IL *0449
OBJECTIVE
I have 28 years experience in the accounting field. I am a dedicated team player who can handle multiple tasks with attention to detail. I would bring my excellent communication and interpersonal skills to a company where I may apply my experience and knowledge to help a company grow and prosper.
WORK EXPERIENCE:
American Dental Association
211 E. Chicago Avenue
Chicago, Il 60611
Accounting Associate
May 2005-Present
Enter invoices into People Soft system for payment, match purchase orders against invoices. Review both staff and volunteer expense reports using Concur program, disburse checks bi-weekly, prepare monthly accrual journal entries, enter new vendors into the system, provide excellent customer service to both internal and external customers, complete special projects as assigned.
Leo Burnett Worldwide/Capps Digital
35 W Wacker Drive
Chicago, Il 60611
Accounts Payable Specialist
May 1999-April 2005
Reviewed and processed all company invoices, audited expense reports to ensure compliance with company policies, disbursing of company checks, assisted with month end closing, provided outstanding customer service to both internal and external clients.
Financial Assurance
16850 Lathrop Avenue
Harvey, Il 60663
Accounting Clerk
May 1998-April 1999
Process all agency invoices, completed daily bank deposit, disbursements of weekly checks. Provided customer service to insurance clients.
Applied System, Inc
200 Applied Parkway
University Park, IL 60466
Software Support Techinican
June 1994 - April 1998
I provided Software Support to insurance companies using the TAM Software. I was assigned to the Rookie Group for agency's on the system less then 6 months. My main expertise was in the Accounting Program. I assisted staff with all cycles of the accounting software. From processing invoices to generating a check and handling bank deposits to month end close. I would follow up with the insurance companies with questions or problem they had in a timely manner.
Horton Insurance Group
10320 Orland Parkway
Orland Park, IL 60663
Bookkeeper
September 1991-June 1994
I processed all invoices for the agency, handled daily bank deposits for both premium and operating accounts, reconciled agency statements, processed weekly cash disbursements, assisted with month end close, provided outstanding customer service support to both internal and external clients.
EDUCATION
Prairie State College
Chicago Heights, Illinois
Working toward my Associate Degree in Business Finance.
Wilco Career Center
Romeoville, Illinois
July 1986 - October 1986
Class met 5 days a week 4 hour day. We completed a year of class hours in 4 month period.
Bloom Trail High School
Chicago Heights, Il
September 1977 - June 1981
CAREER HIGHLIGHTS
Last year our company introduced the Concur software program to have paper reimbursement be submitted electronically . I attended classes and assisted in training both staff and volunteers on the new system.
During my time at Horton Insurance Group we convert our software to The Agency Manager. I took part in the training of the new software and taught classes to our staff employees. I was part of the team to merge the data from our prior system to the new software program.
Software Programs
People Soft
Concur
The Agency Manager
Microsoft Excel
Microsoft Word
REFERENCES
Kathy Anderson
Personal
Kristina Cohn
Professional
Marcia Szabo
Applied Systems, Inc.
Professional
Contact this candidate