Lester Eller
Coral Springs FL,*3071
acs8mt@r.postjobfree.com
acs8mt@r.postjobfree.com
Home: 954-***-****
Cell: 954-***-****
Automotive Professional with 19 years expertise as a fully hands on Parts Manager in every
Aspects of all Parts Department processes and job functions.
I have been in the automotive industry since I was 19 this has given me 30 years of total automotive experience from which to draw upon. Including and not limited to business operations and full sales support, marketing, inventory control with focus on high turns and low obsolescence.
Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies.
Areas of Expertise
I have multiple line experience And
Multiple franchise experience.
I have 11 years with Chrysler, Dodge, Jeep, and Ram. 9 years with Toyota, 9 years with Nissan, 4 years with Subaru, 1 year with Hyundai.
Staff hiring, training, and supervision
in data compilation, report preparation,
Collections and customer service.
Skilled in various ADP systems as well as Microsoft Windows®, and Microsoft
Office®, Bell & Howell /Snap-On Business Solutions Parts Catalog systems, Chrysler Star Parts,
Certified Parts Manager
Chrysler, Hazmat Certified, AC Refrigerant Certified, Fork lift certified.
Professional Experience
Boca Raton Tire Center / Goodyear Boca Raton, FL
05/2012 to 10/2015
Sales Manager, 05/2012 to 10/2015
Hired on as Sales Manager for Boca Raton Tire to administrate and organize day to day business.
Lead tire sales & service, for retail and wholesale customers
Tire ordering,parts ordering and inventory control.
Maintain and increase wholesale customer satisfaction,
Freedom Dodge Chrysler Jeep Ram Lexington, KY
12/2011 to 04/2012
Parts Manager, 12/2011 to 04/2012
Hired on as Parts Manager for Freedom Dodge Chrysler Jeep Ram to bring the department back on track.
Reestablishment of management structure.
Reestablishment of proper inventory protocols.
Reestablishment of proper ordering procedures including AOR compliance from 88% to 93.8%.
Evaluation of Parts Team, interviewing and hiring of additional personal and promotion and termination of personal as needed to bring team to efficient level.
Establishing proper interdepartmental team strategies by working closely with the General Manager, General Sales Manager, Service Manager, Office Manager, and Comptroller.
Reestablishment and Increased tire sales 75% - Increased accessories sales 25%
Established new e-Store, online parts store.
Lester Eller
1392 NW 93rd Ter
Coral Springs FL,33071
acs8mt@r.postjobfree.com
acs8mt@r.postjobfree.com
Home: 954-***-****
Cell: 954-***-****
Napleton’s Chrysler Jeep Dodge Hyundai West Palm Beach, FL
08/2007 to 04/2009
Parts Manager, Parts Director, 08/2007 to 04/2009
All Responsibilities for two separate inventories.
In charge of all parts-department activities, including hiring, training, and supervising eight employees in counter operations, parts receiving/stocking, and deliveries.
Personally responsible for reducing obsolescence from $90,000.00 to less than $30.000.00 in one year.
Structure prices and assist in collections of past-due invoices.
Use ADP parts management and inventory-control software; execute all price updates, wholesale incentives, and
All ordering (VOR, DAILY, AOR & SMART STOCK) for both inventories.
Train all New Car Salesman in selling accessories and setup Preloaded Vehicles, make custom menus.
Train all personnel in processing claims, shortages, damaged goods, back orders, overages, and shortages.
Introduced training programs that enhanced employee performance and helped build a motivated workforce.
Maroone Dodge of Miami Miami, FL
08/2006 to 07/2007
Parts Manager, 08/2006 to 07/2007
In charge of all parts-department activities, including hiring, training, and supervising eight employees in counter operations parts receiving/stocking, and deliveries.
Use ADP parts management and inventory-control software; execute all price updates, wholesale incentives, and all ordering (VOR, DAILY, AOR)
Effectively trained and supervised ten employees in all department procedures.
Personally remodeled and restructured Parts Department into cohesive team.
Maroone Chrysler, Jeep Coconut Creek, FL
02/2000 to 07/2006
Parts Manager, Assistant Parts Manager 02/2000 to 07/2006
In charge of all parts-department activities, including hiring, training, and supervising eight employees in counter operations, parts receiving/stocking, and deliveries.
Use ADP parts management and inventory-control software; execute all price updates, wholesale incentives, and all ordering (VOR, DAILY, AOR)
Performed direct customer service and updated/maintained accurate parts inventories.
Worked closely with managers to process paperwork.
Performed with wholesale and wholesale network to increase sales and sales area.
Performed direct customer service in wholesale, retail, body shop counter, back counter positions.
Personally responsible for body shop work orders needing parts for vehicles from our dealership.
Lester Eller
1392 NW 93rd Ter
Coral Springs FL,33071
acs8mt@r.postjobfree.com
acs8mt@r.postjobfree.com
Home: 954-***-****
Cell: 954-***-****
Maroone Nissan, Dodge of Delray Delray Beach, FL
02/1997 to 01/2000
Assistant Parts Manager, Wholesale 02/1997 to 01/2000
Performed with wholesale and wholesale network to increase sales and sales area.
Performed direct customer service in wholesale, retail, body shop counter positions.
Worked closely with managers to process paperwork
.
Lipton Toyota Oakland Park, FL
02/1996 to 01/1997
Assistant Parts Manager, 02/1996 to 01/1997
Performed direct customer service and updated/maintained accurate parts inventories.
Worked closely with managers to process paperwork.
Performed with wholesale and wholesale network to increase sales and sales area.
Performed direct customer service in wholesale, retail, body shop counter, back counter positions
Personally responsible for body shop work orders needing parts for vehicles from our dealership.
Performed with wholesale and wholesale network to increase sales and sales area.
Performed direct customer service in wholesale, retail, body shop counter, back counter positions.
Personally responsible for body shop work orders needing parts for vehicles from our dealership. .
Al Hendrickson Toyota Coconut Creek, FL
06/1995 to 01/1996
Parts Advisor, 06/1995 to 01/1996
Performed direct customer service in wholesale, retail, body shop counter, back counter positions.
Worked closely with managers to process paperwork.
Safe Toyota of Brooklyn Brooklyn, NY
01/1991 to 05/1995
Assistant Parts Manager, 01/1991 to 05/1995
Performed direct customer service and updated/maintained accurate parts inventories.
Worked closely with managers to process paperwork.
Personally responsible for getting the dealership back over $15,000.00 in cores that had not been returned
Lester Eller
1392 NW 93rd Ter
Coral Springs FL,33071
acs8mt@r.postjobfree.com
acs8mt@r.postjobfree.com
Home: 954-***-****
Cell: 954-***-****
Education and Training
College of Staten Island
General Education
New Dorp High School
Regents Honors Diploma
Recognized in 2006 in Top Ten Ranking Daimler Chrysler Parts Manager
Of the Year program in the South East Business Center
Daimler Chrysler Academy
"Certified Parts Manager".
HAZMAT CERTIFIED,
In Respect to Shipping and Receiving guide lines
A/C and REFRIGERATION CERTIFIED,
As required to handle and sell refrigerant.
Forklift Operator.
Hyundai Motors Smart Stock
Parts Manager trained.
AutoNation University:
Manager Training, including Business Ethics As required as Management.
ADP proficient, Microsoft Word, Excel, Power Point and Office
Bell & Howell / Snap-On Business Solutions EPC, Star Parts