Customer Service Manager

Kavon McCallister Upper Marlboro, MD *****

Dear Human Resources Manager:

Enclosed is my resume outlining more than 10 years of extensive experience in Building Services & Office Assistance. As you will see, my credentials include progressive responsibility with documented success in the areas of Customer Service at various organizational levels. My salary requirement is negotiable. I am accustomed to a fast paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge and work hard to attain my goals. Constant communication with all levels of management has strengthened my interpersonal skills.

I am therefore respectfully requesting a personal interview. I feel confident that a frank, in person discussion will determine if a compatible environment exists for a future relationship. I would welcome this opportunity and assure you that this would be time well spent. In advance, I thank you for your consideration and look forward to meeting with you in the near future.

Sincerely,

Kavon H.G. McCallister

Kavon H.G. McCallister 9926 Royal Commerce Place Upper Marlboro, MD 207**-***-*** 1219(H)/ 301-***-****(C) Email **************@*****.*** Objective: A highly resourceful Facilities Professional bringing over 10 years of experience seeking a position with a reparable company on a long term basis who is looking for a hardworking, detail oriented team player. Professional Experience

Georgetown University Hospital Washington, D.C. 20007 Environmental Services Aide 02 2012 Present

● Clean and sanitize discharge patient rooms

● Empty trash receptacles and linen carts

● Strip, buff, and wax floors

● Stock carts with cleaning supplies

● Maintain all other areas of assigned floor for cleanliness Smithsonian Museum Washington, D.C. 20560 Utility Worker 04/2008 02/2012

● Unload merchandise from tractor using pallet jack or forklift

● Locate items on shelves according to its proper location to stock rotate and face up merchandise onto shelves

● Clean Carpet

● Power wash windows

● Strip, wax, and buff floors

● Maintain grounds

Meyer Consulting Engineers Rockville, MD 20850 Lead Inspector 08/2002 04/2008

● Trained and supervised inspectors as they inspect grounds for building foundation

● Received and direct incoming calls to appropriate staff

● Sort and distribute incoming mail to appropriate staff

● Pick up concrete cylinders

● Assist in concrete and mortar testing

Education

Calvin Coolidge H.S. High School Diploma 1995 Maryland National Guard Challenge Program Completed a twenty two week program 1995 Hartford Community College Business Certificate of Completion 1996

**References furnished upon request**

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