Efferlan Williams

*** ********* *** • Greer, SC *9651 • 240-***-**** • acs8hg@r.postjobfree.com

Skills:

Cerner, MVS, REMOTEWARE (XCELLENET), and MOBIUS Document Direct, REXX, SMPE, Sun Systems, Tandem, VM/ESA, VSE/SP, CICS, JCL, INFOPAC, RDS

Z/OS, ZEKE, RDS, AIX/UNIX, Window NT/2000, 2003 & OS/2, Novell, Call Center Operations, ISPF, CISCO, Mainframe Operations, TSOOS/390, JES2, DATA Center Operations, TCP/IP, Hardware Administration, Unix/Linux, Adobe Acrobat, Incident Management, Remedy, HEAT, CAT5 Cabling, Scheduler, CA7

Professional Experience:

Horsehead Corp, Mooresboro, NC

Control Room Operator January 2015 – Present

Control Room Operator for zinc leach process, including leach reactors, thickeners,

clarifiers and filtering systems

Monitors material flow or instruments, such as temperature or pressure gauges,

indicators, or meters to ensure optimal processing conditions

Operation/Control of processing equipment per operating guidelines

Operation of mobile equipment

Equipment monitoring via computer and data entry via computer

Recognizes equipment or systems operating outside normal ranges

American Security, Greenville, SC

Security Data Officer February 2011 – December 2014

Monitoring and securing safety measures on facility

Data management/processing/Data Entry for records

Inova Health Systems, Fairfax, VA April 2002 – October 2010

Junior Systems Engineer September 2008 – October 2010

Promoted to assists in the installation, maintenance & support of operating systems and other equipment manufacturers (OEM) system software components necessary to ensure optimal performance of assigned systems & compliance with change control policies

Provided support for Intel, UNIX, and Network environments

Demonstrates ability to resolve problems effectively & efficiently ensuring minimal disruptions & unplanned downtime of assigned systems

Provided 24x7x365 multidivisional monitoring of critical system & applications

Swapped out hard drives, updated memory, rebuilt machines & supported hardware configurations

Computer Operator April 2002 – September 2008

Demonstrates ability to operate & maintain multiple computer hardware & software systems

Supported Intel, Windows NT/2000, 2003, OS/2 & AIX/UNIX servers

Assisted in operation of computer and peripheral equipment

Understanding each job's run time, dependencies & escalation procedures by various daily logs & CSL systems information

Maintained tape library

Monitored Enterprise Storage Networks

Assisted in various duties associated with operation of mainframe and peripheral equipment including keeping records of output units, stores and supplies

Demonstrates knowledge & experience with all software utilities, including but not limited to job schedulers

Assisted Networks, Systems Engineering & Applications Teams in supporting systems by performing software upgrades & assisting with problem resolutions

Supported team in disaster recovery procedure

Knowledge of subsystems and Windows applications

Manor Care, Gaithersburg, MD January 1989 – February 2001

Production Control Manager February 1995 – February 2001

Promoted to define and maintain all production control/support activities including hand-on experience with Zeke automated tool, Zeke was the scheduler for all of our mission critical applications, JCL set up, data entry, data control, tape library and possibly operation documentation

Monitored and improved production procedures. Assigned personnel various operations and directed their activities; reviewed and evaluated their work and performance reports

Prepared activity and progress reports regarding the production section activities provided troubleshooting services to include answering end user questions, generating reports, policies and procedures, installing RDRMS on end users laptop at request.

Promoted three times from January 1989 – February 1995

Education:

Virginia Christian Bible College, Richmond VA

Bachelor’s Degree in Theology March 1998

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