Manager Sales

CHONG BOON HUANG (VIVIEN)

E-MAIL: *****@*******.***

Mobile no: +659******* Or 016-*******

PROFESSIONAL OBJECTIVITY

To secure a long-term position with a dynamic organization which provides opportunities to utilize my skills & capabilities to the fullest; & further expand in finance & technology knowledge & human communication skills.

Life is a challenge & I will live to its fullest.

PERSONAL DATA

Age : 39

Nationality : Malaysian

Sex : Female

Race : Chinese

EDUCATION

March 03- Nov 04 Informatics Inst

Prof. DIT (Computer Science)

Oct 99- Nov 01 Help Institute Kuala Lumpur

University of London (Ext)

BSc Econs - Banking & Finance

Oct 96- Sept 97 Stamford College Petaling Jaya

University of London (Ext)

Adv. Diploma in Economics (with Credits)

Jan 90- Oct 94 Kuen Cheng High School

Higher Unified Examination Certificate

April 93- Sept 94 Kuen Cheng High School

1119 Examination Certificate

Cambridge Sch. of London (with Credit)

PROFESSIONAL EXPERIENCES

Employer : ECS Kush (M) Sdn Bhd

Designation : Assistant Credit Manager

Date : Jan2012 - present

Job Functions : Oversee whole AR and Credit Dept. Supervise 8 credit staffs. Direct report to the Credit Manager.

To propose & assist the Credit Manager to draft & implement SOP policies and procedures in relation to credit control and communicate to the credit team members & all various internal dept head in order to maintain the smooth & integrated daily running operation for the AR Dept with other various dept. Assist in formulation of credit policies.

To chair AR Credit Meeting on mthly Ageing Reports with the Sales Director & Sales Managers.

To monitor & maintain the requested KPIs on in-bound & out-bound calls to customers ie. local & oversea on chasing

payment.ie. For those outstanding falls over 30 days Bucket. Will start calling customer to remind them for payment. To send 1st & 2nd Reminder letters for outstanding falls under 60 days Bucket. To achieve & maintain an ideal ranking KIPs. Ensure statement of accounts and reminder letters are sent out according to schedule.

To fully oversee & payment/receipt monitoring on day-to-day operation workflow from all payment collected in CASH, Credit Card, Chq & Post Dated Chq to be key in all principal system with full correctness & in timely manner. So that all the outstanding on Accounts Receivables can be fully reconcile in the system & against the respective mthly Bank statement so that in order to minimize the Unknown Deposits.

To Audit trail on all daily Receipting in system from all various payment source collected. ie. CASH, Credit Card, Chq & Post Dated Chq to be key into the system.

To evaluate and approve of credit applications in accordance with Company’s credit management policy with minimum credit risk exposure. Ensure proper documentation is maintained. Credit preview on all credit applications based on the individual Co. financial reports, latest Audited Reports, Form 49, Co. profile, P&L statement, Balance Sheet statement, Cash-Flow statement, 3 months consecutive Bank statement etc.

To work closely with Senior Account Managers pertaining to the credit control function by constantly review and improve the order release process to ensure an effective and efficient credit process flow.

To review and assist in sales order release on all those credit block customers on daily basis.

Conduct monthly credit preview and risk assessment meetings with all Account Managers and Management to understand and limit company’s credit risk exposure via specific action plans as agreed upon at those sessions by thoroughly run through the monthly Aging Reports in details.

To facilitate and prepare credit card collection report on monthly basis as forecast with above 70% MDR ratio as to charge back those customer who over swipe their credit cards.

Closely liaise with Company’s solicitors on legal matters pertaining to the prompt recovery of delinquent accounts. Maintain legal files and updates legal status accordingly. Keep track of outstanding cases and follow-up. And liaising with 3rd party debt collector.

Review and monitor credit exposure at entity and group level by implement 6 mths credit review on those inactive accounts.

Closely monitor and oversee those credit customer with various bank facilities, ie. BG, BA, LC on the renewal process in lieu of expiry date.

**My biggest Achievement for this job is I able to meet my mthly KPI target & bring down the

DSO performance status for the company.

Current salary : RM4,950

Notice period : Immediate

Employer : Mercer Msia –Shared Service Asean Hub

Designation : GL Analyst (1 year Contract Renewable)

Date : Sep2010-Nov2011

Job Functions :Fully assist GL-Team Lead for mth-end closing, to maintain daily operations daily corresponds with other countries across region. To facilitate mthly Bank Reconciliations, mthly IO Recon for SG HQ Region with other Euro countries & South East Asian countries. Inter-coordinate all 5 Asean countries –interco matters on mthly Billing issues, mthly interco transactions, ie. To issue DN/CN. To reconcile I/O Reconciliations. To maintain mthly incurring Journals for Philippines, SG HQ main & MY, ID, TH & Mercer Consulting, including prepayments, accruals, allocations etc. Performing Web Cast Reporting for system maintenance on a weekly basis. To maintain FA (Fixed Assets) Schedules & issue JV for all 5 Asean Countries :SG, MY, PH, ID & TH on a monthly basis. Oracle Sys. To observe month-end closing cycle on a mthly basis, quarterly & Annual/year-end closing. To assist on Audits preparations & query after year-end closing. To prepare WIP Report, Revenue Analysis (Actual data dated month-end) from Oracle & Hyperion system. To prepare & preview status HRR Report on a mthly basis after AR closed. Mthly Peoplesoft Banking submission -MY; mthly IO Matrix Variance subject to Interco IO Recon; Bank Revaluation (After AP & AR Closed); Interco IO Revaluation.

Reason of leaving: contract finished.

Employer : MYEG Services Sdn Bhd

Designation : Assistant Manager, Credit Control –Head of Dept (HOD) (Permanent)

Date : Jul2008 – Jul2010

Job Functions : Supervise 8 staffs, both Credit-control Officers. Approve daily payment to JPJ/JIM/PDRM/DBKL via RHB Cash Flow Management Desktop Banking online. Reconcile/Checking their daily Reports submitted by end of the day itself, ie. JIM Top-Up, All Approved Sites daily -Booking (TT), Photo-Takings (PT), CDL Booking, etc. DI Booking reports. Rebates Rep based on Rebates formula individually to DI to be submitting mthly end of the month. Wholly control daily CASH collections for all Approved Sites in West & East Msia.To manage the companies’ sales ledger, ensuring that all payment received is accounted for in an accurate and timely manner; invoices are raised promptly, recording of payments to the correct sales ledger accounts.

To advise and support the other internal departments in effective credit control practices in relation to post-paid and pre-paid account, including the implementation of billing procedures in to the appropriate ledgers.

To establish credit control targets for post-paid account, to monitor progress and take corrective action where necessary to minimize variances from targets set.

To maintain an audit trail of credit control activities and collection history on the sales ledger system or associated databases.

To produce regular and accurate debt and credit control information for senior management.

To draft SOP policies and procedures in relation to credit control and ensure that they are communicated appropriately across the companies and implemented by the credit control team.

To establish and maintain professional courteous relationships with the customers, members, suppliers and partners, in liaison with the other department of the companies.

To support the Accounts Team in ensuring data quality on the customer billing system.

To participate actively in the smooth execution of the processes.

To liaise closely with IT Department for system development and implementation activities, particularly with regard to credit control.

To attend meetings and committees as appropriate to discuss and present on credit control activities.

To support the monthly and statutory accounting process within the companies by enhancing provision management information using report writing tools.

Reconcile the bank statement to sales ledger, highlighting any variances.

To authorize transactions within the scope of the Credit Policy.

To maintain an accurate record of credit control activities within the computerized system.

To ensure that health, safety and environmental risks are adequately assessed and controlled in respect of job role and to report the risks to management as appropriate.

Prepare Revenue-Forecast during moth-end closing on a mthly basis to estimate the Cash-flow status on the cash collection for Accounts Receivable to submit for management preview.

To maintain weekly & mthly Ageing Report using V-Look-up & Pivot table to consol data from SAP system for FC to preview.

Reason of leaving: Looking for better prospect.

Employer : Tricor Group of Companies

Designation : Credit-Controller (Permanent)

Date : Jan 2006- May2008

Job Functions : Wholly-assist Credit Control Manager in all collections for PFA HQ & Branches

Enhance in Account Receivable with APPAC Accounting sys Tightly –monitor & follow-up with client’s payment schedules base on weekly Ageing Report. Achieve daily outgoing & incoming calls rate. Review monthly Statement of Accounts/Reminder letters to customers. Mthly reconciliations on incoming payment details based on ageing report. To maintain daily operation s & Credit facilitate of Accounts Receivable (AR). Credit Approval/Applications, Bank Reconciliation for all East M’sia clients. To clear all back-dated invoices with prompt payment from all customer. To maintain & control DSO within a targeted range. To site visit clients for problem-solving, Billing issue, rates issues with unpaid invoices. To chair weekly AR meetings with Sales Team & MD, Finance Manager for overall AR updates & action-plans. Directly report to Finance Manager & to fully assist FM for AR matters. APPAC plus App.

Reason of leaving: Looking for wider exposure.

Employer : DHL Worldwide Express

Designation : Credit Control Executive (1 year Renewable Contract)

Date : July 2002- Nov 2005

Job Functions : Wholly- assist Credit Control Manager in DHL collections.

Enhance in Account Receivable with LAS & IBS Accountings systems

Liaise & assist Country Manager for trouble-shooting/solving customer request

Bring-down DSO form 44 to 42

PROFFESSIONAL SKILLS

KNOWLEDGE OF PC SOFTWARES RATING

SAP Integration App. Moderate

Oracle Linux App. Good

Hyperion BI+ Workspace Moderate

Microsoft Excel (Advance) Moderate

Microsoft Excel (Intermediate) Moderate

Power Point Good

Microsoft Word2000/98 Excellent

Microsoft Office2000 Good

BPCS Accounting Sys. Good

APPAC Plus Good

Microsoft ACCESS Good

LANGUAGES SKILLS

English Excellent

B.Malaysia Good

B.Mandarin Excellent

Cantonese Excellent

Teochew Fair

Hokkien Fair

WRITTEN SKILLS

English Excellent

Chinese Excellent

B.Malaysia Good

EXTRA CURRICULAR ACTIVITIES/ MEMBERSHIP Treasurer Assistant

Malaysia- Buddhist Society (1999- 2004) Associate Committee Member

REFERENCEES

Ms.Agenia Lim, DHL Worldwide Expres –E Comm

Ms.Chong Yoke Yin, MERCER –GL Team Lead (Asian Hub)

PERSONNEL NOTES

I am a person, who is Ambitious, Persistent, Determine to succeed & I believe work smart & play hard is the key to success.

I always plan ahead of the timeline for the tasks/ given job-assignments & always met the deadline given by the management.

Contact this candidate