Project Manager Management

William M. Brown

**** ***** ******* *****, ************ GA 30135

Telephone: 678-***-****

Email: *********@******.***

Business Analyst Skillset

SharePoint Administration

SharePoint Team Foundation

Windows Server Administration

Agile Development Methodology

Quality Assurance Test & Verification

Microsoft Office 365

Software IV&V testing

Software Metrics Collection

Relational Database Design and Development

Object Oriented Software Development

Iterative Software Development Methodology

Rational Unified Process Development

Business Requirements Documentation

Business Case Development and Modeling

Data and Control Flow Diagrams

Requirements management and analysis

Requirements Traceability & Test Case development

Collaboration Development

Conflict Resolution

Configuration and Change Management

Entity Relationship model

Linux Certified

Oracle SQL Certified

PHP/MySQL application development

Acceptance Testing

Skills and Qualifications.

Business Analyst/ Information Technology

Define and document customer business functions and processes.

Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements.

Analyze the feasibility of, and develop requirements for new systems and enhancements to existing systems; ensure that the system design fits the needs of the users. Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.

Plan, organize and conduct business process projects reviews requiring strategic analysis of an entire process where specific issues or items to be corrected, examined or recommended have not been identified. Recommended solutions to be developed in consultation with impacted internal and external stakeholders.

Assist in developing an overall change management strategy for the Department of Labor. Participate in user acceptance testing and testing of new system functionality. Provide technical assistance in training, mentoring, and coaching professional and technical staff.

Develop training curriculum and conduct formal training covering assigned systems module. Provide work direction to one or more technical staff or act as a team lead on designated projects or assignments.

Technical Manager/Program Management

Responsible for the delivery/deployment of custom Enterprise Content Management Solutions. Solutions consisted of Oracle Imaging and Process Management, and Kofax Document Capture applications. Custom applications were developed on a Windows .Net platform.

Responsible for performing on-site customer assessments, and determine the overall project scope and high level requirements deliverables. Developed customer As-Is and proposed solution documentation to support project proposal deliverables.

Project management. Responsible for the daily activities of the project from requirements definition to production deployment. Duties included project work-plan development, management. Allocation of resources including hardware, software, and technical resources.

Delivery Management. Responsible for hardware and software deliverables.

Schedule Customer documentation deliverables, and training coordination.

Managed post Deployment support, tracking trouble tickets and support issues.

IT Specialist

Responsible for the distribution and maintenance of all technology in the school.

Provide support to staff and students with troubleshooting technical issues on a daily basis. Responsible for computer imaging, software upgrades and decommissioning older technology to the county for surplus.

Responsible for maintaining 15 plus computer labs, ensuring that the labs are updated and in working condition, reducing or keeping downtime to a minimum.

Provide school website administration, support and maintenance. This includes website design and development and support to school personnel with instruction on the use of SharePoint as pertains to web design and maintenance.

Successfully rolled out Safari Montage for use by educators and administrators to use in the classroom. Through the use of Safari Montage, NSCHS is now able to perform live broadcast of events and morning announcements via IPad, and conventional camera equipment.

Established a computer refurbishment program where we get students and teachers involved with taking old desktop computers and setting up additional computer labs for students to utilize. This resulted in the JROTC lab being established and maintained by that department. Total of 36 computers.

Technology Instructor/Trainer

Provide individual support and training to teachers and staff on various software applications that can be implemented in there environments to make their jobs as educators and administrators more efficient.

Established the Tri Cities computer club which allowed interested students to participate in building, troubleshooting, and restoring broken or donated computer systems.

Co-wrote and partnered with a local nonprofit organization to win a mini grant for providing Latino/Hispanic students computer instructional training. This will be done with the assistance of Tri Cities computer club members providing peer instructions to elementary and middle school students.

Established Computer Science Summer Camp Program for Middle School students. This lead to a community computer learning center with in partnership with the City of East Point Department of Parks and Recreation.

Adjunct Professor University of Phoenix (online): Graduate level instruction in the Software Development and Management area. Responsible for the instructional training with the following developmental methodologies: Rational Unified Process, Waterfall, Iterative Development, and Agile Software development environments.

SharePoint /Network Administration

Responsible for establishment of custom MS Project Server Web Portal and SharePoint Servers dashboards, which included custom page, views for resource managers, project team members, and Executive reporting requirements. The application platform was a Windows Enterprise Server using IIS, MS SQL, OLAP Analysis Server, and Active X Controls, .NET Framework, Microsoft Project Server and Share point Portal Server.

Responsible for setup and installation of Microsoft Project Enterprise Server/SharePoint Server environments for the company enterprise environment. I provided technical support and training to all employees on the company standard processes and procedures for the use of the application.

Established and setup project plan templates customized for each organization, which included Administrative Project Templates, Enterprise Resource Database environment.

Responsible for the establishment of the enterprise level resource capacity model and company time tracking environments using Microsoft Project Web Access and Share point services. Active X Controls, VBScript, .NET Framework, MS SQL, Windows Server, IIS.

Software Languages

Ada, C++, Pascal, UNIX/C Scripts, Perl, TCL/TK, SQL, HTML5, DHTML, JAVA/JSP, PHP, TCP/IP Protocol, Active Server Pages, ASPX, SAMBA, XML/XLT, AJAX, JavaScript, CSS Type Style Sheets

Systems/Enterprise Applications

Apache, Internet Information Server, Windows Media Server, Exchange Mail Server Share Point Enterprise Server, and MS Project Enterprise Server, Oracle Fusion Middleware, .NET Framework, Microsoft Office 365, Kofax Ascent Capture, Microsoft Dynamics CRM System.

Database Systems

MySQL (5), Microsoft Access (10), MS SQL Server(5), Oracle (5)

Additional Experience

Agile Software Development Methodology, Iterative Software Development Methodology, Software Engineering Design Methodology, Rational Unified Process Development (RUP), Client Server application development, Object oriented software Development, Relational Database design and development.

Microsoft Project Server Enterprise Administration, Software Estimation Modeling, Section 508 Compliance, Microsoft Share Point Services Administration, Networking (LINUX/Windows) Administration, Software IV&V testing; Software Metrics, Content Management Systems.

Certifications

Certified Linux/Unix Administrator, Certified Oracle 3g SQL Administrator, Georgia Professional Standard Technical Specialist Certification (IT Programming/Software Development and Business Education)

PROFESSIONAL EXPERIENCE

Fulton County Public Schools 2008/2012 - Current

School Technology Specialist

Georgia Institute of Technology 2006/2011 – 08/2012

Computer Science Teacher

Resource Information Systems Group 2001/2009 – 12/2009

Senior Partner (www.risg.com)

DTI Integrated Business Solutions 2002/2008 – 01/2009

Senior Technical Project Manager/Business Analyst

Autotrader.com 04/2007 – 12/2007

Senior IT Project Manager/Business Analyst

ESC Loyalty, Inc 06/2006 – 03/2007

Senior Project Manager/Microsoft Project Server Administrator

Turner Entertainment Group 04/2003 – 06/2006

Senior Project Manager/Business Analyst Internet Technology

University of Phoenix 09/2002 –09/2004

Adjunct Professor (Software Engineering/Management Department)

Georgia Department of Labor (DOL) 05/2002 – 04/2003

Web Developer/Business Analyst/Consultant

MOTOROLA, INC. 02/2000-02/2002

Web Development Administrator

EDUCATION

M.S., Software Engineering: University of West Florida Pensacola, FL

B.S., Electronic Technology: Virginia State University Petersburg, VA

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