DAMON MATTHEW RIOS
Brooklyn, NY ***** 646-***-**** *********@*****.***
Education
COMPUTER NETWORKING, SECURITY AND DATABASE ADMINISTRATION 2008 CUNY
ASSOCIATE DEGREE IN APPLIED SCIENCE 2006 BMCC
Major: Computer Operations
Certification
HIPAA Compliance - 2011, 2012
Lenovo Certification - 2012
Experience
MARKETING DATA OPERATIONS EXECUTIVE EDYNAMICS AT AMERICAN EXPRESS SEPT 2014 – MAY 2015
Data entry, validation, and correction, through internal tools and user submitted records
Investigative corroboration of data
Daily and weekly reporting of findings and updates
Assist on other projects and reports, as needed
SENIOR DATA ADMINISTRATOR/REFRESH DEPLOYMENT SUPERVISOR INNOVATIVE TECHNOLOGY SOLUTIONS AT NORTH SHORE LIJ FEB 2011 - JUN 2014
Provide weekly and monthly reports, via records maintained in excel spreadsheets, through PivotTables
Validate data within and between spreadsheets, through formulas and lookups
Provide training on the functionality of spreadsheets that I have designed
Maintain security as well as staff access to information and data.
Consult with management for system needs, design, and operation
Conduct rollouts and deployments for special projects and individuals within the health system.
Maintain reliable back-up and recovery policies and procedures for data migration.
Provide assistance and direction to other Information Technology personnel.
Install and upgrade proprietary applications on new desktops and laptops.
Oversee daily office operations, provide staffing projections, and coordinate interdisciplinary efforts
COLLEGE ASSISTANT CITY UNIVERSITY OF NEW YORK – NYC COLLEGE OF TECHNOLOGY SEPT 2007 – JUNE 2011
Rolled out PC and MAC computers systems throughout the campus
Provided technical support and scheduled maintenance the computer systems
Assisted staff and students with software, website navigation, and computer related issues
Provided scheduled maintenance to the campus printers
Asset management of IT devices
DATA ENTRY SPECIALIST SIMPSON PERSONNEL SERVICES JAN 2004 – DEC 2004
Accurately inputting sensitive data
Skills & Abilities
TRAINING
Provides training to new employees on policies, procedures, and protocols, and provide relevant documentation
DATA ADMINISTRATION/SUPERVISOR
Logs information accurately and reports work performed by technicians for client billing, relying heavily on advanced features and formulas of Excel, including tables, lookups, and PivotTables
Provides administrative support to on-site staff as well as off-site clients
Performs/coordinates site surveys as preparation for technicians installation
Ensures that storage, archiving, back-up and recovery procedures are functioning correctly
Evaluates and documents new tools and technologies, analyzing user needs, technical gains, and presenting findings to management
Commissions and implements new backup and recovery procedures regarding technician duties and customizing existing processes in order to make them fit for purpose
Capacity planning and inventory control
Initial point of contact for escalations, remediation, and conflict resolution
Oversee daily office operations
PROJECT MANAGEMENT
Lead sensitive project: PCI domain migration (HIPAA Compliance), EHR domain rollouts, and high volume computer replacement deployments
Lead projects on outfitting new acquisitions with full technological infrastructure setup pertaining to environment
Ensure the successful completion of all phases of the project including concept/definition, Assume day-to-day coordination, planning, management, including the selection of methodologies, techniques and tools which are appropriate to the project
Execute the project in accordance with the established deadlines, responding to and managing issues, changes, and client expectations as needed
ADDITIONAL SKILLS
Excellent customer service skills
Familiar with computer/network maintenance, repair, and security
Familiar with desktop imaging software, helpdesk tracking systems
Proficient in Microsoft Windows and Office, with extensive knowledge of Excel
Proficient with Linux, specializing in Debian/Ubuntu-based systems