Software Professional Experience

ADEM JEMAL ADEM

415-***-**** ****.*****.****@*****.***

SOFTWARE TESTER

Equipped with diversified professional experience in API, Web, Mobile, and QTP testing with solid documentation skills including Test Cases, Test Scenarios, Test strategy and Test Plans, debugging and defect Remediation. Performed and successfully delivered different types of Web and Mobile-based applications tests: Functional Testing, Regression Testing, and End-to-End Testing. Fast learner with ability to rapidly adapt to new technical environments, takes initiative and work well under pressure in a fast paced dynamic environment, excellent communication and problem solving skills, and also team & detail oriented in Agile-Scrum methodologies.

CORE COMPETENCIES

Test Case Preparation ● Software Testing ● RUP & Agile Methodologies

Bug reporting ● Requirement Analysis

TECHNICAL SKILLS

Programming: HTML, XML, JavaScript, SQL, JSON, CSS

Platforms: Windows 7/Vista/XP/NT/2000/Mac OS/Linux

Mobile Platforms: Windows Mobile, iPhone OS, Android OS

Database: MS SQL Server, Oracle, MS Access

Test Automation: Selenium IDE/RC, SoapUI and QTP/UFP

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMWare Server, Oracle VM VirtualBox

Bug Tracking: PivotalTracker, Bugzilla

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

STLC: Water-fall, Agile-Scrum

PROFESSIONAL EXPERIENCE

SuperQA Projects Oakland, CA March, 2015 - Present

Software Tester

Skills/Environment: HTML, CSS, JavaScript, Java, Junit, JSON, XML, SQL, Selenium, SoapUI.

Mobile Testing using: Xcode, Simulators and Emulators.

Involved and supported testing of SuperQA Payment System and Candidate Evaluator web application projects.

Performed analysis and web API testing of various software components ensuring that products interface correctly with all test scripts and test systems.

Created guidelines for test execution, prepared test cases, performed analysis of defects in production features; performed functional, usability and regression testing; reviewed documentation for areas of responsibility and worked closely with development team to resolve software defects.

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ADEM JEMAL

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********@*****.***

Adem Financial SERVICES, Oakland, California December 2012 – March 2015

Software Tester / IT Specialist

Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;

Perform manual web and mobile testing and evaluating new software technology;

Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

Replacing parts as required and providing support, including procedural documentation and relevant reports;

Following diagrams and written instructions to repair a fault or set up a system;

Supporting the roll-out of new applications;

Setting up new users' accounts and profiles and dealing with password issues;

Working continuously on a task until completion (or referral to third parties, if appropriate);

Conducting electrical safety checks on computer equipment.

H&R Block, Alameda, California November 2006 – November 2012

Tax Professional

Tax professional, helping clients with tax services, providing consultation on tax saving transactions, future tax plans including retirement, and solving Tax related problems.

Written and verbal communication skills that would help you in communicating with the clients and understand their requirements without any mistakes

Creative abilities to come up with exceptional concept and promotional ideas

EDUCATION

Bachelor's, in Business Administration (focus in Accounting) July, 2006

California State University, East Bay, CA.

Diploma And Certification

Tax course with intensive training, H&R Block, 2006

FPC: Fundamental Payroll Certification, American Payroll association, 2008

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