Gina Nguyen
Haltom City, TX. 76137
Telephone: 817-***-****
Cell Phone: 817-***-****
acs8ah@r.postjobfree.com
OBJECTIVE
A dependable individual seeking to obtain a full time position in the field of System Analyst where I can apply my professional and educational experiences to contribute to the growth of the organization
PROFILE
Strong educational preparation with practical hardware/software
High motivated to excel in new career.
A fast learner, as evidenced by success in accelerated training program.
Self-directed, independent worker with proven ability to deadlines and work under pressure.
Maintain team perspective with ability to build positive working relationships and foster open communication.
WORK EXPERIENCE
Castleberry ISD --Substitute Teacher 2015-Present
WaveCreste – Production Support Analyst Abilene, TX 2008 -2014
Worked with an application team to support, and updated databases as they relate to Web applications
Managed in configuration and supported of test environments for system and database testing
Maintained a baseline of IT knowledge to new technologies and processed that strengthen the people, process and products
Performed functional analysis, detailed trade studies, requirements allocation and interface definition studies to translate customer requirements to production
Identified and maintained appropriate test tools and test environment
Responsible for coding the various components using C/C++ and Shell Scripting
Responsible for adding, removing or updating user account information, setting passwords, etc., for Web-based applications
Created, maintained and enhanced the technical process solutions, requirements and systems plans and implements changes
Managed individual test cycles, reported defects and worked with analysts, defects triage team and developers to resolve problems
Provided 24x7 support to all AT&T testing phases involved in end-to-end (E2E) testing
Had ability to work in a fast paced dynamic environment, included be a self starter and performed to work multiple deadlines with priorities established
Castleberry ISD - Substitute Teacher Fort Worth, TX 2005-2007
Provided students with appropriate learning activities and experiences designed to fulfill their potential for intellectual, emotional, physical and social growth
Followed plans and conducted lessons that reflects accommodation for individual students differences
EDUCATION
B.S. in Electrical Engineering/Minor Computer University of Texas at Arlington (UTA)
Continue Education Certificate - UNIX and Oracle PL/SQL TSTC West Texas
ITIL v3 Foundation Certification IT Training and Certification
MTA: Database Fundamentals Certification IT Training and Certification
TECHNICAL SKILLS
MCSA: Querying Microsoft SQL Server 2014 Certification
Languages: C/C++, ASP.NET, Perl, Java, SQL, Database, Assembly, Ruby, Unix, PHP and HTML
Software: Microsoft Office Suite ( Word, Excel, PowerPoint, Access, Outlook, and Project), Mercury Quality Center, Rational Clear Quest, Universal Service Request Platform (USRP) Application, Remedy, AOTS, SQL Oracle 11, Visual Basic, and Visual Studio, SOAP, WebLogic
Applications: Troubleshooting, installing and configuring hardware
Others: AutoCAD, Catia V5, PSpice, Matlab, Test Automation Tool, Putty,TOAD, SQL Developer, Defect Management, Project Management, Technical Architect, Production Support, Unix Shell Script and Unix Administration
PERSONAL
U.S Citizen
REFERENCES AVAILABLE UPON REQUEST