CHLOE N. CARTER
***** ******* **. ********, ******** 23235 *********@*****.*** 501-***-****
HIGHLIGHTS OF QUALIFICATIONS
Self-directed, ambitious, and independent self-starter, interested in program/policy analysis and coordination and services management
Strong, critical, and analytical thinker with interpersonal skills and ability to maintain professionalism in a fast-paced environment
Ability to work independently under time constraints, manage competing priorities with accuracy, and handle multiple tasks efficiently with knowledge of computers and office systems equipment
Working knowledge of research design methods and quantitative and qualitative data analysis in academic and professional environments
EDUCATION
Masters of Public Administration- December 2015
Virginia Commonwealth University, Richmond, Virginia
Bachelors of Global Affairs - December 2012
George Mason University, Fairfax, Virginia
EXPERIENCE
Individual Teaching-Parent October 2014- present
Virginia Home for Boys and Girls, Richmond, Virginia
Supervise and engage youth, along with documenting behaviors, contacts, and interventions in accordance with developmental needs of young children
Auditing of all compliance regulations according to state and federal licensure standards and organizational policies
Provide therapeutic, family-style treatment environment for youth according to the standards developed in the Teaching-Family Model
Engage in professional communication and work collaboratively with community partners
Compliance Specialist/ Intern August 2014- July 2015
Office of Comprehensive Services of at Risk Youth and Families (OCS), Richmond, Virginia
Assisted with the revision of the OCS Policy Manual by researching relevant federal and state statutes and regulations
Coordinated the Annual state-wide Initiative Conference with focus on best practices and achievements in the field
Audited local CSA programs based upon their internal conducted review of management oversight
Identified and documented deficiencies to formulate program quality improvement recommendations
Administrative Assistant October 2013- August 2014
The Catholic Diocese of Richmond- Office for Evangelization, Richmond, Virginia
Managed all walk-in, phone call, and e-mail inquiries while working with all levels of staff
Coordinated program events and planned projects geared toward youth ministry and development
Facilitated and managed program logistics, scheduling, and the preparation of all materials for meetings and events for three offices
Completed professional research, record maintenance, and monitoring of confidential information
Creation of professional communications, templates, and documentations in accordance with agency guidelines for stakeholder use
International Admissions Assistant August 2012 - May 2013
George Mason University Office of Admissions, Fairfax, VA
Provided customer service that included advising, assisting, and counseling prospective and current international applicants
Arranged travel and kept record of expenses for the international admissions counselors
Processed confidential international and visa documentation, such as F-1 and J-1 materials for students’ applications in order to complete decisions
Collaborated with other international and domestic counselors to solve issues regarding the application process
ADDITIONAL EXPERIENCE
Advance Team Member - Washington Scholars Program June 2012 - July 2013 George Mason University, Fairfax, VA
Team Leader - Client Services Representative January 2010 - August 2012 George Mason University Office of Admissions, Fairfax, VA
Administrative Assistant August 2013- October 2013 Virginia Commonwealth University, Richmond, VA
Teaching Intern July 2010 - July 2011 Richmond Hill, Richmond, VA
CERTIFICATES
Certificate in Nonprofit Management- December 2015
Virginia Commonwealth University, Richmond VA