Customer Service Manager
Resume:
Erica Loftus
***********@*******.***
Objective
To obtain full time employment and become an asset to your company.
Key Qualifications
Safety conscious, hard working, punctual, trustworthy reliable employee.
Exceptional customer service, ability to work unsupervised, self motivated.
Strong and dedicated team player with the ability to communicate effectively with supervisors and staff to ensure all work is being completed to specifications safely.
Work Experience
A&W, Quesnel, BC
Shift Manager, July 2013-December 2015
Answered guest requests, complaints and feedback.
Ensure proper steps for service recovery & follow-upsd while working towards highest levels of customer satisfaction as indicated through feedback.
Responsible for maintaining satisfactory service and speedy problem solving. As well as closing the store and handling cash deposits and cash.
Private Clientele
Janitorial and house maintenance May 2012-December 2015
General house keeping.
General house repairs and maintenance
Education
Mcnaughton Center, Quesnel, BC
Food Safe 2009
References
Amanda Martens, General Manager – 250-***-****
Gaye Chahl, Private Client – 250-***-****
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