Customer Service Sales
Resume:
Daniela Soto
E: *****.*****@*****.***
C: 780-***-****
HIGHLIGHTS OF QUALIFICATIONS
Interact with a wide variety of customers
Researching ideas with the information provided by the client
Developing proposal documents
Enter purchase orders, follow up
Communicate with suppliers and clients to meet their needs
Quick learner and take upon responsibilities quickly
Prepare reports, quotes, spreadsheets and memos
Confirming the accuracy of confirmations of orders
Answering telephones
Answering general inquiries from clients
Conducting Research
Competent with Windows 8
Competent with Microsoft Office, Power Point, Excel 2013
Strong organizational skills
Able to multitask multiple projects
Strong time management skills
Strong written and verbal communication skills
EDUCATION
Bachelor of Business
Administration
JR Shaw School of Business, NAIT, Edmonton,
AB
Bachelor of Business Administration -
Marketing
Related Courses: Public Relations, Sales
Management, Consumer Behaviour, Social
Media Marketing
Additional Education: BCIT Eastern
European School Exchange
2008- June 2013
Marketing Diploma JR Shaw School of Business, NAIT, Edmonton, AB
Business Administration
Related Courses: Public Relations,
Promotional Management, E-Comm.
2010-2011
Human Resource
Diploma
JR Shaw School of Business, NAIT,
Edmonton, AB
2008-2010
Daniela Soto 780-***-****
Business Administration
EMPLOYMENT HISTORY
Marketing Coordinator Boald Construction / Krogh Group 2015
Maintaining Social media for both companies
Interacting with suppliers and clients
Creating marketing material
Working with a graphic designer and starting a company brochure
Working with a web designer and maintaining the web pages
Researching competitors and seeing how to improve
Creating brand awareness
Ordering promotional products
Sales Support BrandAlliance 2013-2015
Working under a sales consultant and making sure clients were satisfied 100%
Interacting with clients and companies
Working with promotional, merchandise and service awards for companies
Sourcing out items to meet the client needs and budget
Working on proposals
Researching on the internet and other various ways to find items
Answering questions from clients
Entering Purchase Orders
Working closely with suppliers
Working with the graphic designer with coming up with new designs for specific events
Proving excellent customer service
Building lasting professional relationships
Community Investor ENMAX 2011-Current
Going to Enmax sponsored events as the face of the company
Hosting events
Interacting with customers
Knowing the different sectors of the company (EasyMax, GenE, Generate Choice)
Being able to answer questions and redirect customers into the right path to receive answers
Traveling to Red Deer, Calgary, Lethbridge to work events
Working with a team and being able to communicate
Acting as a team lead and being able to take responsibilities of events
When team lead, maintaining a relationship with coordinators of the events Daniela Soto 780-***-****
Proving excellent customer service
Customer Service Rexall Place 2007-Current
Coat Check
Handle coats in Club Section for Oiler and Oil Kings home games
Greet guests and provide superior customer service
Maintain customer relationship
Bartender
Serve drinks to customers satisfaction
Serve a variety of coolers and beer
Greet customers and take drink orders
Provide efficient service in a fast paced environment
Handle money
Received Pro Serve November 9 2009
INTERESTS AND ACTIVITIES
Working out, Volunteering, Sports, Working, Reading and Traveling VOLUNTEER WORK:
Fillmore Construction
MS bike tour and Family Day
Young Life- Rock Ridge leader
Grade 7-9 Girls Counselor
Mustard Seed
Worely Parsons Cord Christmas and Easter Party
REFERENCES
Available upon request
Contact this candidate