Computer Operations, Incident Management, IT Recruiting

Stephen E. Rees

Cell: 614-***-**** **********@*******.***

** ******* **. **, ********* Ohio 43062

Buliding relationships ... Improving response times ... Maintaining smooth

system operations

Accomplished Computer Engineering Manager recognized for consistently

implementing successful technical projects, meeting tight deadlines and motivating

geographically diverse cross functional teams.

Key competencies include:

Managing People Cost Reduction/Avoidance Project Management

• • •

Change Management Incident Management WRM Management

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Metrics Management Quality Assurance Standards Access Administration

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Vendor Management Strategic/Tactical planning Customer Service Delivery

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Professional Experience

JP MORGAN CHASE, Columbus, Ohio

VP, Mainframe Security Engineer (2014 2015)

Implementing and renewing yearly all 1000 plus Secure Socket Layer Verisign

•

Certificates for all LOB's/Mainframe systems on schedule.

VP, Tower Manager, Central Access Administration Mainframe (2012 –

2014)

Manage a team of 12 Mainframe Access Administration people in the US,

•

Phillipines and India.

Responsible for granting and removing security access to mainframe

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applications for multiple customers/Lines Of Business in a high volume

environment.

On boarding and off boarding applications for multiple customers/Lines Of

•

Business.

VP, ARP Remediation Engineer, RSM LMR Security Engineering (2011 –

2012)

Account Remediation Program Special Project Alone researched and

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remediated hundreds of thousands of orphan files on Tandem Non Stops, I

Series and OVMS systems within an 18 month period.

VP, Engineer Manager, GTI LMS Midrange Engineering (2008 – 2011)

Led and participated in key Bank projects with a mutli million dollar budget and

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a staff of 10 engineers.

Performed testing and troubleshooting for the VITAL Virtual Tape backup

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installation.

Converted 12 Tandem Non Stops from S86/880000 to NB50000 Blade

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systems on time and under budget.

Served as first level manager for on call escalation.

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STEPHEN E. REES PAGE 2 OF 3

Partnered with the Business Management Office for licensing of hardware and

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software for Tandems and OVMS systems.

Interacted with the Project Management Office for Work Management requests,

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B2P creation, assignment and Project tracking.

Produced metrics to track and report projects, incidents, problem and change

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management records.

Bank One/JPMorgan Chase, Columbus, Ohio

System Manager Lead, GTI LMS Midrange Engineering (2004 2008)

• Managed a team of 10 engineers supporting Chase Retail Base24, Commercial

and Connectivity Services Data Express applications.

• Conducted Bi monthly meetings with application teams and business

management office.

• Assigned and tracked engineer projects.

• Provided Metrics for tracking.

• Scheduled 24 hour on call support.

Open Systems Engineer, GTI LMS Midrange Engineering (2002 2004)

Support, automation and engineering for Bank One Retail and Commercial

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Tandem Non Stop systems.

Monitored performance of all software and hardware.

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Provided 24 hour on call support.

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IBM GLOBAL SERVICES – Columbus, Ohio

P1 Manager, Service Delivery (2002 2004)

• Supported Bank One systems. Led P1 calls representing IBM with Technical

and LOB teams on the phone to address all Bank One system issues.

Open Systems Engineer, Large Midrange Engineering (1998 2002)

• Prognosis automation and engineering for Bank One Retail and Commercial

Tandem Non Stop systems.

• Upgraded, maintained and monitored performance of all software and

hardware.

• Provided 24 hour on call support.

BANK ONE CORPORATION – Senior Systems Programmer

CASS INFORMATION SYSTEMS Computer Operations Manager

NATIONWISE AUTO PARTS INC. Computer Operations Supervisor

DUBLIN OHIO POLICE DEPARTMENT – Reserve Police Officer

STEPHEN E. REES Page 3 OF 3

EDUCATION

Technical University Chase Bank ● Columbus, OH

Quality Assurance Manager 2012, Manager 2011, Business Analyst Manager –

2010

Columbus State Community College ● Columbus, OH

Computer Science

Franklin University ● Columbus, OH

Personnel Management

PROFESSIONAL DEVELOPMENT

JP Morgan Chase

System and Project Management

Defining Leadership – A Leadership Series

Tandem

Non Stop System Management, Performance Analysis, System Builds

COMPUTER SKILLS

Tandem Non Stop Systems

Mainframe Systems

SQL Basic

Microsoft Word, Excel

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