Ahmed Mahmoud Tawfiq
Email: *****.*******@*****.***
Objective
Obtain a position as a team-player in a people-oriented organization where I can maximize my leader ship,management and team playing skills in a challenging environment to achieve the corporate goals.
Professional Summery
Vodafone Egypt(SEP 2008 till Present)
BUSINESS INTELLIGENCE Reporting Manger FEB2014 till present
Plan and executes Enterprise Information Systems strategy and roadmap within Business Intelligence domain in alignment with all VFE business functions areas and Group guidelines for reporting, analytics and data mining models
Act as Business Intelligence single point of contact to the technology Account management and MPM to speed up the implementation time, and practicing all the Project Management processes within Business Intelligence domain to deliver back on time with high quality
Actively working cross functional with Commercial, Finance and Customer care to ensure that the delivered information is consolidated within one view with unified measures
Increase information delivery effectiveness by Implementing and avail the dashboards through mobiles and Increase the information visualization capabilities by integrating our KPI(s) with GIS capabilities
Supporting the Information Monetization initiative to create a new revenue stream through establishing a B2B and B2C services based on our wealth of information
Supporting the new BIG data initiatives and assess the new ideas that can be implemented to generate new revenue streams
Set the roadmap for all Enterprise Information Systems functions & platforms
Provide needed support & direction to direct reports to achieve Personal and team objectives
Implement the Self-BI capabilities and avail it to business users
Plan and Implement the latest version of Reporting, Data mining platforms to support the new products and services requirements
Review service levels, evaluates feasibility and profitability of service
Develop Vendor relationships and keep win-win relationship and Align with vendor roadmaps and how it can benefit Vodafone
Ensure all team members have a clear communication, development plan, follow up and provide regular feedback
BUSINESS INTELLIGENCE SENIOR ANALYST (Technical team lead for commercial reporting and data mining team) SEP2011 till FEB2014
provide Marketing detailed Analytics and assessments for all marketing actions to give better business view for simplifying taking critical commercial decisions.
Provide analyses for Base behavior, ARPU Analysis, Rate Plan moves, Promotions and Services
Apply detailed data mining analysis for building data mining models
Automate and implement data mining models using SAS (enterprise miner, enterprise guide, SAS base) data mining tools.
Provide automated solution for reselection of control groups taken for promos and marketing actions to simplify assessment and analysis for business actions.
Manage and lead projects for upgrading BI and data mining tools :
Successfully migrate to the latest version of enterprise data mining solution “SAS Enterprise Miner 12.1” leverage data mining capabilities to great extent and provides new modeling techniques (ex: Increment Campaign Response Modeling) as well as adds new features of current techniques (ex: Interactive Grouping for input variables that improves the variable selection step) which are more powerful for enhancing the accuracy of our predictive data mining models
Successfully migrate from Business Object XI2 to Business Object XI4.0 providing new analytics feature and better performance
Manage prepaid charging upgrade to CS5 and design reporting and aggregation models to add and simplify more reporting feature in CDRs.
Lead and implement mobile Dashboards project availing the Mobile Dashboard Capability using Business Object 4.1 and xcelcuis providing the best BI visualization and the latest technology that guarantees data security.
Applying self BI concepts through
building and designing a lot of universes and models that helps business users to build their own analytics and reports in and easy way.
Building and designing dashboards to give quick business analysis through quick KPIs associate with trends, graphs, score cars,..
Working in BI models cleanup project to review all DWH models filtering not needed and design the new needed models and aggregations.
Acting as BI team demand and spoc (project manager) for any project or requirement comes from other team.
BUSINESS INTELLIGENCE ANALYST in CVM modeling team (SEP 2008 till SEP2011)
Responsible for Base Segmentation analysis, development and delivery to provide excellent customer experience through our promos, campaigns, services and support
Provide a Corporate Segmentation for the Enterprise Accounts base to provide better sales and support for our Enterprise Accounts.
Responsible for applying VF1 enrollment business rules and maintain automated jobs applying needed actions.
Building CVM models to analyze customer behavior to to provide excellent customer experience through targeting correct customer with the correct action at the correct time like INACTIVITY COLOR, RECHARGE COLOR,..
Implementation of CVM campaign managements system outbound (Chordiant) and inbound (NBA) provided with the underlying modeling design to make sure of best performance and accuracy of the data.
IBM (May 2006 AUG 2008)
Software Engineer
Working in Valeo automotive company implementing embedded systems software controlling and handling Cars services like (Climate Control, Engine Cooling, Park for you,…)
Implementing in-house Java application used for testing and simulation of the embedded systems software before deployment.
Education and skills
B.SC in Computer and Systems Engineering from Ain Shams University
Grade V.Good
Graduation Project: Software Pattern Utilities for JAVA Developers
Programming knowledge :
Object Oriented programming concepts
J2SE programming certified
C/C++ programming language
BI Experience:
Business Objects XI R2 / BI4(BOBJ 4)
Universe design
Report create (webi info view)
SBOP Dashboards 4.0 (Xcelsius)
Professional Knowledge in DWH Modeling Design.
Professional Knowledge in Oracle SQL.
Professional in SQL Tuning.
Very Good Knowledge in Exadata technology
Assential Datastage (Data Extraction and Data Transformation using Parallel jobs and Sequencers)
Unix shell script
SAS (Enterprise Miner, Enterprise Guide, SAS Base)
OBIE reports and dashboards
Soft Skills:
Hard worker and have ability to work under pressure.
Put customer first to deliver his requirements with good priorities handling.
Interactive and fast learner for new technologies.
Advanced Research Abilities, Highly Communications Skills and Self Motivated.
Able to take ownership of support issues and progress through to resolution.
Able to project management work, and priorities effectively when required.
Ability to work in a group or individually according to the job requirements.
Personal
Gender: Male
Date Of Birth: OCT 7,1983
Nationality: Egyptian
Marital status: Single
Military status: Exempted
References
Available upon request.