Customer Service Management
Resume:
Catherine D. Bautista
***-* ********** ***** **** CITY
Email Address: *********.********@*****.***
Contact #: 091********/094********
CAREER OBJECTIVES
To obtain challenging experience that will provide continuous growth and the best exposure in my chosen field. To enhance, motivate and develop personality with deep social commitment in any field.
SKILLS PROFILE
Can work under pressures
Computer Literate (Microsoft Word, Microsoft Power Point)
Can work minimal supervision
EDUCATIONAL ATTAINMENT
Tertiary: Bachelor of Science Hotel and Restaurant Management
University of Saint Anthony
Iriga City, Camarines Sur
S/Y 2011-2012
College Graduate
Secondary: San Isidro National High School
San Isidro Claveria, Masbate
S/Y 2004-2008
TRAINING / SEMINAR WORKSHOPS ATTENDED
Hotel and Restaurant & Resort Association of Bicol (HRRB)
Theme “Preparing our Youth for the Future”
December 4, 2008
Macagang Business Center Hotel and Resort, San Antonio Poblacion Nabua Cam. Sur
Seminar on HRM Students
Theme;” Occupation Availability for HRM Graduates”
December 4, 2009.
SGO-AVR, University of Saint Anthony
Seminar on Developing HRM skills for professional success
Theme: “Continuing Quest for excellence in hospitality education
December 31, 2011 New Year Eve Gala night
Boracay Regency Beach Resort & SPA, Balabag, Boracay Malay. Aklan, Phils.
Seminar on Housekeeping Operation & Familiarization
November 8, 2011
Boracay Regency Beach Resort & SPA,Balabag, Boracay, malay Aklan, Phils.
ORGANIZATION AFFILIATION
Hotelier’s Club Member
2008-2009 University of Saint Anthony, Iriga City
ON-THE-JOB TRAINING / PRACTICUM
December 3, 2011-January 8, 2012
Henann Hotel Management Inc.,
Boracay Regency Hotel Beach & Resort & SPA
Balabag, Island, Malay, Aklan, Phils.
WORK EXPERIENCE
• Solid Electronics Corporation
Puritan Land Diversion Road Naga City
Customer Service Facilitator/ Cashier
Present
Villa Caceres Hotel
September-October 2014
Magsaysay Ave. Naga City
Front Desk Clerk
Regal Plaza Hotel
February 6, 2012-August 15, 2012
Nabua Camarines, Sur
Front Desk Clerk
CHARACTER REFERRENCES:
MS. LIEZL M. MACINAS
MANAGER
SOLID ELECTRONICS CORP
MRS. ELVIRA ABELLA AZUR
TRAINING OFFICER
VILLA CACERES HOTEL
MAGSAYSAY AVENUE NAGA CITY
Mr. ALBERTO D. BRAGAIS
Instructor of University of Saint Anthony
HRM DEPARTMENT, University of Saint Anthony
I hereby certify that the above information are true and correct to the best of my knowledge and beliefs
Catherine D. Bautista
Applicant
Contact this candidate