JOANN OCANAS
Conroe, Texas *****
Email: **********@*****.***
OBJECTIVE: Obtain a position within a company that will utilize my knowledge, ability and allow room for growth and advancement,
SUMMARY: A highly motivated and assertive team player. I have over 10 years in Administrative, Customer Services field. I have the ability to handle multiple tasks, meet deadlines and set schedules. My outgoing personality and willingness to learn new skills allows me to provide 100 % to my position.
SKILLS: Value Organization, Promptness, Customer Service Oriented. Ability to work under little or no supervision as well as a team player.
WORK EXPERICE:
2013-2014 Array Products
Houston, TX
Credit Department
Setting up New Accounts
Checking References
Invoicing
Data Entry
Transfers Product from other warehouses
Answering Phones
Filing
Invoicing Commissions
Collections for overdue invoices
2011-2012 Family Dollar – Retail
Conroe TX
Assistant Manager
Deposits
Customer Services
Sales Supports
End of Day Reports
Loss Prevention Reports
2007-2009 DR. MAURICE J. WILSON O.D
The Woodlands, TX Assistant
Personal Assistant
Answering Phones
Setting Appointments
Customer Service
Insurance Verification
Resolving Billing Issues
Data Entry/Run Daily Reports
2005-2007 Stock Building Supply
Houston, TX.
Secretary/Office Clerk
Shipping/Receiving
Inventory Quality Control
Receiving Material
Cost Correction
Check Inventory
Follow ups on Back Orders
Data Entry
Ten Key
Customer Service
2002-2005 Antone’s Deli
Houston. TX
Warehouse Manager
Supervisor of 20 + employees
Payroll
Training Employee
Safety Training
P&L
Inventory
Routing/Dispatch
Ten Key
Data Entry
Followed up on back orders
Customer Service
Additional Skills:
A working knowledge Microsoft Word Microsoft Excel ten key by touch Alpha/Numeric Data Entry Inventory Email Filing office equipment Great Plains Peach Tree Mas and Dedicated to learning