**********@*****.*** 704-***-****
Darlene Phillips
Accomplishments
Set up initial administrative systems and bookkeeping procedures for successful environmental control company.
Owned and operated a domestic/commercial cleaning company for 22 years
Professional Experience
Belk Inc. - Gastonia, NC
Customer Service Department / Cash Office / Human Resource Assistant - 2014 - Present
Customer service responsibilities include interacting with customers, answering and routing phone calls. Assisted with balancing daily sales transactions and sorting media.
Cash Office Responsibilities include balancing daily register transactions, preparing store daily deposits, preparing cash tills for registers.
Human Recourse Assistant responsibilities include setting up interviews, reviewing applications and other HR tasks as needed.
Wise Computer Consulting – Lake Wylie, SC
Business Administrator / Bookkeeper - 2013 - 2014
Administrative responsibilities included creating service activities, assigning and scheduling tasks, scheduling IT tech appointments, processing customer support agreements, flip projects and creating monthly budgets. These tasks were executed using Microsoft Dynamics CRM marketing software. Additional duties included reviewing and responding to company emails, payroll, accounts payable, accounts receivable and answering phones.
Controlled Sites, LLC – Clover, SC
Office Manager/Bookkeeper - 2007-2013
Bookkeeping responsibilities included processing all accounts payable, accounts receivable, monthly bank reconciliation, monthly credit card reconciliation, bank deposits and payroll.
Office Manager duties included proofing and distributing all field reports on erosion control for 100+ clients monthly, creating and distributing SWP books for new job sites, completing and submitting monthly reports to the State of SC, handling worker compensation claims and business insurance.
PART, Inc. – Clover, SC
Office Manager/Bookkeeper – 2000-2007
Office Manager responsibilities included generating monthly sales reports, processing direct shipments to customers, and general office duties.
Bookkeeping responsibilities included processing payroll for 40+ employees, accounts receivable, accounts payable, and month end closing/reporting
Software Skills
Microsoft Word, Microsoft Office Dynamics CRMK, Excel, QuickBooks, and Peachtree Accounting
Education
Gaston College, Gastonia, NC
References Available upon request